Linda Campbell
Eastpointe,MI
Summary
Dynamic Revenue Cycle Manager with a proven track record at United Health Group, Optum, enhancing revenue performance through meticulous revenue metrics analysis and claims management. Excelled in reducing billing cycle turnaround by 40%, fostering payer relationships, and elevating team productivity through targeted training. Expert in denial resolution and billing cycle efficiency, blending analytical prowess with exceptional communication skills.
Overview
49
49
years of professional experience
Work History
Revenue Cycle Manager
United Health Group, Optum
Minneapolis, MN
10.1975 - 02.2025
- Performed data analysis to identify trends in denials or rejections from payers and develop strategies for resolution.
- Establish strong relationships with payers, improving communication and resolving disputes more effectively.
- Reduced days in accounts receivable by implementing more efficient follow up procedures with payers.
- Developed and implemented training programs for new hires, leading to more competent and effective AR Team.
- Monitored and guided revenue cycle operations
- Provided staff training on revenue cycle management best practices, increasing productivity across the department.
- Analyzed process effectiveness, recommending and implementing policy changes to improve operations and team performance.
- Streamlined billing cycle processes, reducing turnaround time by 40% through automation and improved workflow.
- Collaborated with cross function teams to enhance billing accuracy and reduce claim denials
- Monitored key performance indicators, comparing them to industry benchmarks to identify areas for improvement.
- Monitor, prepare and distribute daily, weekly and monthly reports to enhance collections. Ensure all clearing house edits are worked daily, patient bills are reviewed for possible insurance, and ensure all reports are worked accurately and timely.
Education
High School Diploma -
Lake Shore High School
St Clair Shores06-1975
Skills
- Revenue metrics analysis
- Revenue performance
- Claims management
- Billing cycle expertise
- Denial resolution
Timeline
Revenue Cycle Manager
United Health Group, Optum
10.1975 - 02.2025
High School Diploma -
Lake Shore High School
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