To use my knowledge and skills as an experienced certified nurses’ assistant to better your practice, both clinically and clerically in the hopes of maintaining an efficient practice and healthy patients.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Overview
26
26
years of professional experience
1
1
Certification
Work History
CNA
Digestive Disease Center
- Triaged patients and assisted in patient education for their scheduled procedures. Properly educating a patient and preparing them for their procedures, assisted the doctor in making the most accurate diagnosis of the patient.
- Assisted the physician with procedures such as colonoscopies, upper endoscopies and other gastroenterology procedures. These procedures are imperative to the patient’s overall health and well being as they are considered screening exams for cancer.
- Assisted the physician with his exams during his clinic hours therefore participating in and efficiently run medical office that produced best patient care.
Unit Secretary
Piedmont Newnan Hospital
Newnan, GA
02.2026 - 06.2026
Managed patient scheduling and appointment coordination efficiently.
Facilitated accurate patient record management using electronic health record systems.
Communicated effectively with medical staff and patients to streamline operations.
Assisted in the preparation of departmental reports and documentation processes.
Maintained inventory of office supplies, ensuring readiness for daily activities.
Managed incoming calls and directed to appropriate department.
Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
Maintained rapport with physicians, nurse,s and other healthcare personnel.
Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
Maintained current and accurate medical records for patients.
Served as a liaison between the unit secretary team and other departments within the hospital, fostering strong working relationships that benefited overall facility function.
Upheld a high standard of patient service by addressing concerns and resolving issues in a timely, empathetic manner.
Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
Provided information for patient admissions and discharges to foster timely processing.
PCT
Piedmont Newnan Hospital
Newnan, GA
02.2025 - 01.2026
- Assisted patients with ADLs
- Assisting with medical procedures
Recorded vital signs and maintained accurate patient documentation.
Assisted nursing staff with patient monitoring and basic care needs.
Educated patients on procedures and post-care instructions effectively.
Sanitized and organized medical equipment to uphold infection control standards.
Supported mobility needs of patients, ensuring safety during transfers.
Engaged in continuous training to enhance clinical skills and knowledge base.
Participated in quality improvement initiatives to optimize patient care processes.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Reduced stress for patients and families through effective communication and empathetic support.
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Provide a clean environment
CNA
Southeastern Medical Oncology
03.2008 - 11.2024
- Triage patients and maintain an accurate EMR by reviewing medications, procedures and histories and recording chief complaint. These actions result in the best patient care possible and a very efficient medical office.
- Maintained data management as it relates to patient clinical trials. This resulted in our physicians being able to choose from a wide range of treatment options that they could offer our patients as alternative modalities.
- Maintain patient schedules by ensuring that they have adequate follow-ups, adhere to their chemotherapy regimens and schedule them for any necessary testing as required per the physician for their continued care. By maintaining the patient’s schedule, the patients are able to be more compliant with their healthcare resulting in a better overall outcome for them.
- Administering Flu vaccines and Vitamin B12 injections.
Education
High School Diploma -
Southern Wayne High School
01.2000
On The Job Training - CNA
Cherry Hospital
01.2001
Skills
Clinical
- Assist physicians with a variety of out-patient medical procedures (bone marrow, colonoscopy, EGD, EKG)
- Able to educate patients regarding health decisions, give and receive written and verbal informed consent
- Perform asepsis and infection control using a variety of OSHA approved methods
- Able to administer medications in various forms
- BLS/CPR certified
Administrative
- Proficient in electronic medical records to include Citrix, Centricity, Varian, and EPIC
- 72 WMP
- Clerical work to include electronic filing, mailing, organization, daily office operations, triaging phone calls
- Patient advocate (coordinate with DHHS, Meals on Wheels, WATCH, Gateway Transportation as well as Central EMS)
- Scheduling to include imaging, patient follow-ups and referrals to outside physicians
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Attention to detail
HIPAA compliance
Maintaining confidentiality
Complex Problem-solving
Clinical documentation
Emergency response
Multitasking and organization
Team collaboration
Active listening
Flexibility and adaptability
Activities
Southeastern Cancer Care 2011-2024 - assist as needed to help maintain the organization dedicated to helping cancer patients across Eastern North Carolina Team Mother / Baseball - coordinate activities, refreshments, schedules, transportation 2007-2021 Southeastern Cancer Care 2011-2024 - assist as needed to help maintain the organization dedicated to helping cancer patients across Eastern North Carolina Team Mother / Baseball - coordinate activities, refreshments, schedules, transportation 2007-2021