Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Work Availability
Software
Work Preference
Interests
Quote
Timeline
Hi, I’m

Linda Cleveland

Colorado Springs
Linda Cleveland

Summary

Experienced leader with a proven ability to engage constituents, drive for results, manage a diverse team and plan and execute top notch events. Advanced interpersonal and communication skills. Posses excellent time management and problem-solving skills.

Overview

24
years of professional experience
3

Certifications

Work History

Wounded Warrior Project

Soldier Ride Manager West
06.2019 - 05.2024

Job overview

  • Led dynamic Soldier Ride West team which includes 4 Colorado Springs and 2 Tacoma teammates
  • Oversaw event planning and execution for over 16 face to face events per year
  • Event planning oversight which included: venue and meals choices, contracts, logistics, police and EMS support, warrior recruiting, ordering warrior supplies, securing transportation, bike maintenance, IP warrior selection, date and venue selections
  • Created, monitored and adhered to yearly budgets as well as attend quarterly budget meetings to ensure all Soldier Ride events are within their allowance
  • Input data and review event budgets on monthly basis
  • Established clear communication with teammates; provide feedback including: one on one meetings, team meetings, mid-year evaluations and end of year evaluations
  • Comfortable providing teammate course correction when needed
  • Collaborated with other WWP programs to ensure best possible experience on Soldier Ride events for warriors including: travel and events, project odyssey, independence program, adaptive sports, physical health and wellness, metrics, warrior care network, and alumni
  • Oversaw Solider Ride program delivery with emphasis on standardized program delivery and adherence to Wounded Warrior Project policies and procedures across teams
  • This included development and implementation of Skills Development Camp mountain bike curriculum
  • Provided guidance, mentoring, support and professional training opportunities for teammates’ growth
  • Collaborated with other Soldier Ride managers and Regional Director for cross team consistency, budgeting, best practices, FY planning and event execution
  • Maintained professional working relationships with other veteran serving organizations, community leaders and family support members
  • Confidently spoke in front of large groups of warriors, media and other WWP teammates through presentations, group discussions, interviews and teaching
  • Kept the highest level of confidentiality when speaking one on one with warriors and teammates and displays high level of emotional capabilities
  • Effectively established new Soldier Ride team in Tacoma with hiring, onboarding, training, scheduling and event delivery to positively impact programmatic growth for Pacific Northwest region of warriors
  • Demonstrated ability to manage geographically dispersed teammates while maintaining core values.
  • Built and established positive relationships with warriors, team members and supervisors.
  • Monitored warriors and enforced rules, maintaining safety for warriors and teammates during road rides, mountain bike rides and ski and snowboard events.

USA Triathlon

Coach Development Senior Manager
04.2006 - 03.2019

Job overview

  • Managed Coaching Education Department which included; coaching certification, recertification, webinars, Continuing Education Courses (CEUs) and online educational opportunities
  • Provided oversight in development and modification of coaching certification curricula
  • Oversaw SafeSport Coordinator
  • Served as SafeSport Ambassador to US Center for SafeSport and other National Governing Bodies prior to hiring SafeSport Coordinator in late 2018
  • Established policies, systems, procedures, internal tracking and ensured SafeSport compliance within USAT
  • In collaboration with USAT SafeSport Coordinator, worked with USAT SafeSport working group and communicated directly with background check company to ensure compliance
  • Coordinated efforts of external private investigator to research any SafeSport complaints that came through
  • Attended SafeSport related trainings and courses
  • Provided direction for updates of course manuals for entry level certification through to most advanced level of certification
  • Managed delivery of coaching certification program including scheduling of courses, administration of courses, budget matters and insurance policy for coaches
  • Interviewed all LII and LIII certification candidates prior to acceptance or denial into advanced certification courses
  • Oversaw all online and additional educational opportunities through webinars and CEUs: Provided oversight on topics, speakers and development of webinars and in person CEU clinics
  • Established calendar and themes for USAT Performance Coaching Newsletter; sourcing subject matter experts to contribute articles
  • Wrote monthly article for each newsletter and edited all articles for technical content
  • Art and Science Symposium: Directed all aspects of biannual symposium
  • Secured keynote speakers and presenters
  • Guided presentation topics and format
  • Collaborated with sponsors for expo specifications as well as presentation topics
  • Worked directly with venues to arrange schedules, symposium layout, food and beverage orders, audiovisual requirements and housing lists
  • Articles/books: Contributed articles when necessary for various communications within USA Triathlon; wrote, edited and published two books for coaching and training
  • Translated Spanish/English triathlon training manual for PATCO
  • National Coaches Committee (NCC) Liaison: Assured ongoing maintenance of NCC by urging high-level coaches to run for positions on committee. Kept NCC informed of Coaching Education programs and curricula via email and conference call communications
  • Attended related USOC sport science and coaching clinics and workshops
  • Prepared strategic plans with short and long- range goals to meet program objectives
  • Prepared and administered program budgets and reports
  • Established policies, systems and procedures related to coaching education
  • Interviewed, hired and trained staff as needed.
  • Provided strong leadership to enhance team productivity and morale.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.

USA Triathlon

Coaching Certification Coordinator
04.2005 - 04.2006

Job overview

  • Oversaw all LI coaching certification clinics including applications, clinic execution and exam grading
  • Worked directly with venues to secure meeting space, food and beverage and audiovisual needs
  • Communicated with attendees prior to, during and after clinics via surveys and emails.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Carmichael Training Systems

Coach and Sales Representative
02.2004 - 03.2005

Job overview

  • Created training plans for over 35 cyclists, runners and triathletes through online coaching software program, phone calls and emails
  • Taught indoor cycling classes for all level cyclists; beginners through advanced
  • Coached in person cycling camps: provided on bike technique feedback, skills assessments and encouragement
  • Sold memberships through cold-calling, emailing and promotional events.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Generated new leads through networking and attending industry events.

Motorola Wellness Centers

Wellness Coordinator
05.2002 - 01.2004

Job overview

  • Conducted over 75 fitness tests per year
  • Responsible for 25 personal training clients per year by creating training plans and working one on one with members to achieve fitness goals
  • Taught on-site wellness classes including spin, pilates and step aerobics
  • Oversaw quarterly fitness challenges and competitions.
  • Led weekly group lunch runs for employees.
  • Maximized program enrollment through effective outreach events, cold calling strategies, membership incentives and referrals programs.
  • Organized daily schedules for comprehensive group fitness programs.
  • Managed annual health fair activities to expose customers to health and wellness businesses.

Chandler Gilbert Community College

Adjunct Faculty
05.2000 - 01.2004

Job overview

  • Facilitated weekly kick boxing classes
  • Worked daily in fitness center conducting fitness assessments, creating training plans and personal training over 30 clients.
  • Designed and delivered class instruction to meet course competencies.

Education

Arizona State University
Tempe, AZ

Master of Science Degree from Exercise and Wellness

University Overview

  • Thesis: Determining the Validity of Pedometers

University of Wisconsin
Oshkosh, WI

Bachelor of Science Degree from Exercise Fitness Management, Health Promotion

University Overview

  • Relevant Coursework: Exercise Physiology, Business Management, Biomechanics, Nutrition, Sports Psychology

Skills

  • Communications Strategies
  • Event Promotion
  • Conflict Resolution
  • Project Management
  • Budgeting
  • Leading Teams
  • Scheduling
  • Team Meetings

Accomplishments

Accomplishments
  • Supervised large scale events including an annual 50 plus participant event at the White House for a meet and greet and bike ride around the South Lawn.
  • Published Author: A Complete Triathlon Guide Copyright 2012 by USA Triathlon
  • Published Author: Train to Tri Copyright 2017 by USA Triathlon Linda Cleveland and Kris Swarthout
  • Program Management
  • Oversaw multifaceted training and education coaching program for USA Triathlon
  • ASIST Certified
  • SafeSport certificate of completion
  • BICP Level I Mountain Bike Certified Coach

Certification

BICP Level I Mountain Bike Coach Certified

CPR/AED Certified

Applied Suicide Intervention Skills Training (ASIST certified)

Affiliations

Affiliations
Strong background and passion for serving warriors through instruction in road cycling, mountain biking, skiing, snowboarding and other modalities of movement. Committed to providing a safe environment for warriors to learn new skills, push themselves physically, mentally and socially. An innovative teacher with the ability to adjust training methods to best meet the needs of the warriors or students. Goal-driven leader who maintains a high functioning team while exceeding performance standards. Challenges the Solider Ride West team to be a force multiplier with new and intentional programming. Analytical thinker who demonstrates talent for identifying and improving complex work processes. Strong ability to effectively prioritize and juggle multiple concurrent projects. Develops cross programming and community partnerships to increase the effectiveness of Soldier Ride events.
Availability
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Software

Salesforce, Cvent, Blackthorn, Workday, Microsoft Office

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureWork from home optionFlexible work hoursPaid time offHealthcare benefits

Interests

Skiing, mountain biking, road cycling, rock climbing, running, hiking, soccer, writing, reading, and cooking

Quote

Do one thing every day that scares you.
Anonymous

Timeline

Soldier Ride Manager West
Wounded Warrior Project
06.2019 - 05.2024
Coach Development Senior Manager
USA Triathlon
04.2006 - 03.2019
Coaching Certification Coordinator
USA Triathlon
04.2005 - 04.2006
Coach and Sales Representative
Carmichael Training Systems
02.2004 - 03.2005
Wellness Coordinator
Motorola Wellness Centers
05.2002 - 01.2004
Adjunct Faculty
Chandler Gilbert Community College
05.2000 - 01.2004
Arizona State University
Master of Science Degree from Exercise and Wellness
University of Wisconsin
Bachelor of Science Degree from Exercise Fitness Management, Health Promotion
BICP Level I Mountain Bike Coach Certified (March 2020-present) CPR/AED Certified (renewed 2022)

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Linda Cleveland