Linda Coleman
Westerville,OH
Summary
Friendly Sales Advisor knowledgeable about Senior Housing and Healthcare] products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over ten years in Senior Housing.. Results-oriented sales worker engages with customer tens to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
18
18
years of professional experience
Work History
Sales Advisor
Gracie Bloom Cares
09.2023 - Current
- Developed relations with families seeking advice for senior living and memory care communities.
- Follow up with customers to offer additional advice appropriate for their needs.
- Assist new leads learning what their needs are and conduct assessment to offer best solution for their situation..
- Recorded accurate and efficient records in customer database.
- Contributed to team objectives in fast-paced environment.
Senior Living Advisor
A Place for Mom
08.2006 - 06.2022
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Attended monthly sales meetings and quarterly sales trainings.
- Consistently a top performer surpassing sales goals.
- Selected to assist in training new advisors because of my successful career
- Responsible for making over 60 calls a day to prospective leads
- Consistently achieved and exceeded sales goals by 125% or more.
Education
Bachelor of Arts - Clinical Psychology
The Ohio State University
Columbus, OH08.2010
Skills
- Upselling strategies
- Sales Training
- Sales background
- Industry Expertise
- Persuasion techniques
- Customer service experience
- Building rapport
- CRM proficiency
- Objection handling
Accomplishments
- Ranked #1 in Ohio region many times in my career with A Place for Mom
- Won numerous top performer trips
- Consistently exceeded sales goals
Timeline
Sales Advisor
Gracie Bloom Cares
09.2023 - Current
Senior Living Advisor
A Place for Mom
08.2006 - 06.2022
Bachelor of Arts - Clinical Psychology
The Ohio State University
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