Linda Comeau
Riverside,CA
Summary
Business savvy professional with 25+ years sales and customer service experience in both corporate job functions and as an independent business owner. Fantastic attention to detail, collaboration skills, and customer service skills. Excellent reputation for resolving problems and improving customer satisfaction. Ready to leverage training and experience to take on new professional challenges.
Overview
27
27
years of professional experience
Work History
Casino Host
Yaamava Resort And Casino
Highland, CA
03.2023 - Current
- Increased player loyalty by developing personalized relationships and providing exceptional guest service.
- Maximized casino revenue by monitoring player gaming activities and identifying potential high-value players.
- Implemented tailored rewards programs for VIP players, resulting in increased visit frequency and casino spend.
- Coordinated exclusive events and promotions for loyal patrons, ensuring a memorable and enjoyable experience.
- Consistently achieved sales targets by utilizing strong interpersonal skills to upsell casino services and events to potential players.
- Acted as an ambassador for the casino brand, ensuring a positive representation in all interactions with clients and industry professionals.
Licensed Real Estate Agent
Independent Contractor
Rancho Cucamonga, California
01.1997 - Current
- Managed successful 25 year real estate sales business working both independently and for a top producing team.
- Awarded 2021 Remax up and coming new team, 2018 Blackstone Realtors top monthly sales & listing agent, 2007 Prudential top 1% area team.
- Consulted with potential clients to understand desired needs and develop strategic approach to accomplish individual real estate goals.
- Strong negotiator and communicator benefiting clients position.
- Prepare and execute California legal contracts.
- Developed an administrative support team and implemented customer task driven software to improve customer experience.
- Cultivated and developed strong relationships with all support professionals including escrow officers, title reps, home inspectors, insurance agents and contractors to ensure successful closings.
- Implemented continuous business improvements and strategically capitalized on current market trends increasing productivity and sales.
- Resolved all client concerns to maintain high satisfaction ratings increasing referral business year over year.
Custom Home Sales Representative
ADT Security
Riverside, CA
04.2012 - 06.2016
- Sales representative for ADT's top tier clientele and small businesses.
- Continuously exceeded monthly sales goals on company provided leads.
- Developed and delivered engaging sales presentations and scripts to convey product benefits and value.
- Consulted one on one with residential owners and business owners to achieve customer security goals.
- Coordinated and scheduled job walks, installers, installation dates, product orders and returns.
- Collaborated with national and regional management teams to resolve pricing problems, customer requests and improve operations.
- Participated in pilot programs collaborating with senior management and external business leaders tracking customer satisfaction and implementing improvements prior to the launch.
- Mentored and trained new sales representatives on companies policies and procedure's, sales shadowing and role playing.
Education
Bachelors of Science - Business Administration
University of Redlands
Redlands, CA2017
Associate of Science - Fashion Merchandising
Mt. San Antonio College
Walnut02.1988
Skills
- Strong Customer Service Skills
- Team Building
- Mentor and Training
- Problem Solving
- Negotiations
- Microsoft Office
- Salesforce
- Legal Contracts
Affiliations
- Member, California Association of Realtors
- Member, Citrus Valley Association of Realtors
- Member, West End Real Estate Professionals
Timeline
Casino Host
Yaamava Resort And Casino
03.2023 - Current
Custom Home Sales Representative
ADT Security
04.2012 - 06.2016
Licensed Real Estate Agent
Independent Contractor
01.1997 - Current
Bachelors of Science - Business Administration
University of Redlands
Associate of Science - Fashion Merchandising
Mt. San Antonio College