Linda Coppola
305 Mohegan Ave. #8207, Bluffton,South Carolina
Summary
Experienced Retail Store Associate, Administrative Support and Customer Service Representative in Retail,Real Estate, Banking, Hotel and Hospitality Companies. Strengths and experience have been in developing relationships with customers, vendors, and guests to present the companies in a professional manner. Recently have done volunteer work for the American Red Cross as a Blood Drive Ambassador in my community.
Overview
28
28
years of professional experience
Work History
Retail Sales Associate
HomeSense
06.2022 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders and gift card activation.
Sales Office Coordinator
Coldwell Banker Hearthside Realtors
04.2012 - 11.2018
- Handled many agent and client requests. Maintained accurate notes for each request in fast paced environment
- Managed office space, equipment, and advertising, including providing meeting space calendar for over 100 agents, central filing, phone system, computer technology.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Developed office policies by implementing standards and procedures to guide efficient, effective operation of office
Sales Lead/Management
The Loft Retail
04.2009 - 10.2012
- Maintained healthy staff morale by creating a fun work environment and training store personnel.
- Completed store opening and closing procedures.
- Built rapport with clients by providing quality customer service and meeting store sales goals.
Inside Sales Support
Waste Management
02.2007 - 10.2012
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Commercial Business Banking Representative
Sovereign Bank
01.2003 - 07.2009
- Cross selling a variety of bank products to prospective and current clients to increase sales and revenues.
Sales Partner Partner, Part Time
Brighton Collectibles of King of Prussia
04.2004 - 04.2006
- Greeted customers and helped with product questions, selections and purchases.
Front Desk Guest Service Agent
PEDDLERS VILLAGE, Guest Services
05.1996 - 05.2003
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Education
Allied Health
Bucks County Community College
275 Swamp Rd. Newtown, PA 18940Associate of Arts - Medical Records
Philadelphia School of Office
2607 Rhawn St. Phila, PA 05.1983
Skills
- Merchandising and Display
- Merchandise Receiving and Handling
- Clerical Support
- Customer Assistance
- Payment Processing
- Cash Register Operation
- POS Systems
- Positive Customer Engagement
- Team Cooperation
- Flexible Hours
Timeline
Retail Sales Associate
HomeSense
06.2022 - Current
Sales Office Coordinator
Coldwell Banker Hearthside Realtors
04.2012 - 11.2018
Sales Lead/Management
The Loft Retail
04.2009 - 10.2012
Inside Sales Support
Waste Management
02.2007 - 10.2012
Sales Partner Partner, Part Time
Brighton Collectibles of King of Prussia
04.2004 - 04.2006
Commercial Business Banking Representative
Sovereign Bank
01.2003 - 07.2009
Front Desk Guest Service Agent
PEDDLERS VILLAGE, Guest Services
05.1996 - 05.2003
Allied Health
Bucks County Community College
Associate of Arts - Medical Records
Philadelphia School of Office
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