LINDA CORTES RUIZ
Fresno
Summary
Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.
Overview
9
9
years of professional experience
Work History
Teller
Wells Fargo
12.2024 - Current
- Processed deposits, withdrawals, and transfers for customers efficiently, and accurately.
- Assisted customers with account inquiries and provided information about products and services.
- Balanced cash drawer and ensured accuracy of transactions and currency.
- Adhered to all banking regulations and compliance standards.
Assistant Manager
Maya Cinemas
05.2021 - 12.2024
- Assisting the general manager with oversight, ensuring theater operations.
- Provide excellent customer service and outstanding presentation, both on screen and public spaces.
- Hiring staff, as well as doing training and development. Enforce staff appearance guidelines and dress code.
- Cash handling, inventory control, and payroll management. Operate and troubleshoot equipment, including concessions and projection equipment.
- Delegate staff where most efficient and ensure breaks are appropriate to business.
- Private rentals engage with guests on emails and organize events, helping expand revenue.
- Connecting with corporate office representatives, providing feedback, and planning year-round business.
Crew Member
Regal Entertainment
05.2016 - 01.2020
- Handled cash transactions and managed ticket sales, ensuring accuracy and efficiency in a fast-paced environment.
- Resolved customer complaints in a professional manner, while maintaining company standards.
- Cross-trained in all departments, allowing flexibility in scheduling needs.
Education
Bachelor of Science - Child Development
California State University, Fresno
Fresno, CA05-2026
Skills
- Operations Management
- Customer Service and Satisfaction
- Financial Acumen
- Event Coordinator
- Technical Skills
- Communications
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Teller
Wells Fargo
12.2024 - Current
Assistant Manager
Maya Cinemas
05.2021 - 12.2024
Crew Member
Regal Entertainment
05.2016 - 01.2020
Bachelor of Science - Child Development
California State University, Fresno
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