LINDA CULPEPPER
Bend,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethics, adaptability, and exceptional interpersonal skills.
Adept at working effectivity unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience.
Overview
28
28
years of professional experience
Work History
Homecare Provider
State of Oregon - DHS
11.2016 - 11.2025
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
- Assisted with end-of-life care.
- Scheduled and coordinated medical appointments.
Customer Service Representative
Weatern Communications
03.1998 - 04.2016
- Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
No Degree - Nursing
St. Mary's School of Nursing
Waterbury, CTHigh School Diploma -
Cheshire High School
Cheshire, CT06-1972
Skills
- Health monitoring
- Safety assessment
- Customer relationship
- Problem solving
- Effective communication
- Time management
Languages
English
Full Professional
Timeline
Homecare Provider
State of Oregon - DHS
11.2016 - 11.2025
Customer Service Representative
Weatern Communications
03.1998 - 04.2016
No Degree - Nursing
St. Mary's School of Nursing
High School Diploma -
Cheshire High School