Detail-oriented Administrative Assistant with expertise in calendar and meeting management. Excels in high-pressure environments, adapting swiftly to new challenges. Strong communicator with a proactive approach to supporting team objectives and enhancing operational efficiency.
Overview
15
15
years of professional experience
Work History
Cashier
Theisen's
Ripon
08.2025 - Current
Processed customer transactions accurately and efficiently at retail establishment.
Handled cash, credit, and gift card payments securely and responsibly.
Maintained cleanliness of checkout area to enhance customer experience and satisfaction.
Assisted customers with product inquiries and provided recommendations.
Resolved customer complaints promptly to improve customer satisfaction and loyalty.
Restocked shelves with merchandise to maximize product availability for customers.
Trained new cashiers on operational procedures and customer service standards.
Participated in promotional events to enhance customer engagement and sales efforts.
Office Manager/Bookkeeper
Oil Can Transport
Ripon
08.2011 - Current
Managed accounting processes including billing and payroll.
Executed quarterly and yearly tax filings, ensuring timely compliance with federal and state regulations.
Managed yearly filing of employee and truck paperwork, including licensing, insurance, and workman's comp, ensuring compliance with regulatory requirements.
Compiled daily and monthly reports for management review.
Streamlined filing system for records, correspondence, and other documents to enhance retrieval efficiency.
Dental Receptionist
Silver Creek Dental/Sensational Smiles Orthodontics
09.2023 - 04.2024
Ensured a welcoming environment by greeting patients upon arrival.
Answered incoming calls, scheduled appointments, and confirmed patient visits.
Coordinated insurance verification and billing processes for patients.
Maintained patient records and updated information in dental management software.
Processed payments and managed financial transactions at the front desk.
Executed opening and closing procedures for the office, ensuring all tasks were completed for smooth operation.
Contacting new patient referrals, putting together new patient forms, packets and gift bags
Assisted patients with inquiries and provided information about dental procedures.
Conducted bank deposits, ensuring accurate handling of financial transactions and timely submission.
Compiled daily and monthly reports to track office performance and patient activity.
Maintaining the front office and reception area.
Special Needs TA
Beaver Dam School District
01.2014 - 12.2020
Provided one-on-one support to special needs students, helping them navigate school challenges and fostering their academic growth.
Supported students with individual learning needs and behavioral challenges.
Facilitated small group activities and educational projects to promote collaborative learning and individual participation.
Executed classroom activities by closely following lead teacher's guidance to enhance student engagement.
Collaborated with educators to develop lesson plans and curriculum adaptations.
Participated in training sessions to enhance teaching strategies and techniques.
Working with children of all ages and needs in a school setting.
Education
Dental Assistant degree - Dental Assistant Program
MATC
Madison, WI
09-2009
Child Care Teacher Certificate - Early Childhood 2
MATC
Portage, WI
01-1994
Child Care Teacher Certificate - Early Childhood 1
Moraine Park
Beaver Dam, WI
01-1993
Associate of Science - CNA
Mendota Mental Institution
Madison, WI
01-1990
Some College (No Degree) - Elementary School Teaching
UW-Milwaukee
Milwaukee, WI
Skills
Point of sale
Cash handling
Transaction processing
Inventory management
Great Customer service
Strong organizational and multitasking abilities
Ability to work effectively both independently and as part of a team
Excellent written and verbal communication skills
Ability to maintain confidentiality and handle sensitive information professionally
Demonstrates flexibility, professionalism, and initiative
References
Available Upon Request
Affiliations
I currently sit on the board and am Treasurer of the Waupun Community Players. I am involved with the local children’s theater. I am a hospice volunteer. At my church; I teach religious education, serve communion to the elderly at local nursing homes and volunteer at many church functions. I also volunteer within the community, by helping with local parades and fairs.
Timeline
Cashier
Theisen's
08.2025 - Current
Dental Receptionist
Silver Creek Dental/Sensational Smiles Orthodontics
09.2023 - 04.2024
Special Needs TA
Beaver Dam School District
01.2014 - 12.2020
Office Manager/Bookkeeper
Oil Can Transport
08.2011 - Current
Dental Assistant degree - Dental Assistant Program
MATC
Child Care Teacher Certificate - Early Childhood 2
MATC
Child Care Teacher Certificate - Early Childhood 1
Moraine Park
Associate of Science - CNA
Mendota Mental Institution
Some College (No Degree) - Elementary School Teaching