Linda Delfino

Student Services and Office Operations:
• Facilitate student advising appointments and provide front desk support
• Hire, train, and supervise student workers
• Maintain Standard Operating Procedures (SOPs)
• Serve as liaison across university departments
• Manage Center budget and purchasing processes
• Assist with calendar management for leadership
• Maintain office operations and ensure compliance
• Utilize SAP/BW and Workday tools to generate reports
• Support course coordination for BUS 101, 301, and 491

• Support communication and administration efforts related to student organizations
• Assist with high school recruiting initiatives as needed

Event Support and Execution:
• Assist in planning and coordinating CSE events such as workshops, employer panels, and networking events
• Support event execution including planning, budgeting, communications, and evaluation
• Ensure alignment of event marketing with Center goals Marketing and Communication Oversight: • Supervise marketing intern who designs materials and manage communications calendar
• Working with the Center Directors, oversee marketing and communication initiatives, including edits of promotional materials and social media posts
• Collaborate with CSE team to promote key initiatives through strategic marketing efforts

• Provided administrative support for department staff and faculty, managing office needs efficiently.
• Managed departmental budget within SAP by tracking forecasts, reconciling transfers, and monitoring spending.
• Created monthly budget reports and presented findings to COB staff during meetings.
• Generated business warehouse reports for staff, ensuring timely access to necessary data.
• Reconciled monthly PCard transactions, delivering detailed reports to executive director.
• Maintained organized receipts and reports on shared drive for easy access to information.
• Oversaw office equipment maintenance and tracked employee equipment usage and key holder reports.
• Coordinated hiring, training, and scheduling of student workers to meet departmental needs.

• Maintain & build new relationships with accounts and potential accounts.
• Achieve sales goals and maintain strategic account objectives.
• Proactively seek out new prospects and establish new accounts.
• Prepare sales presentations, participate in trade shows, follow-up on in bound leads to generate new business.
• Prepare sales quotes, work to resolve customer complaints, investigate problems and provide solutions.
• Monitor competition, recommend changes in products, service and policies to maintain competitive edge.

• Implement, manage and maintain ERP system including coordinating software upgrades.
• Generate and maintain sales forecasts and backlog reports, quarterly business reporting and annual sales reports.
• Contact new & existing customers discussing customer needs, evaluate requirements and promote products.
• Prepare and present sales presentations or proposals to customers on specific product specifications or applications.
• Plan & coordinate logistics & deliveries for trade shows.

• Demand forecasting, reporting & product order management.
• B2C ECommerce order troubleshooting and client order processing.
• B2B supplier management: Work with online partners to fulfill order shipments and partner platform data management.
• Strong knowledge of Amazon & eBay Ecommerce platforms.