Linda Destani
Cincinnati,OH
Summary
Proven Process Guide at Amazon, adept in enhancing productivity and slashing error rates through effective quality control and process improvements. Excelled in customer engagement and financial transactions as a Sales Associate at DFWH. Skilled in problem-solving and exceptional customer service, demonstrating a strong ability to coach employees and multitask efficiently.
Overview
4
4
years of professional experience
Work History
Process Guide
Amazon
Hebron, KY
09.2022 - Current
- Reduced error rates by implementing robust quality control measures within critical processes.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
- Implemented process improvements for increased productivity and cost savings.
- Performed regular audits to ensure compliance with established procedures and guidelines.
Sales Associate
DFWH
Cincinnati, OH
10.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
TJ Max
Cincinnati, OH
04.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Virtual High School
Cincinnati, OH05-2023
Skills
- Standard operating procedures
- Problem-solving skills
- Coaching and mentoring
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Customer service
Languages
English
Full Professional
Albanian
Native or Bilingual
Spanish
Limited Working
Timeline
Process Guide
Amazon
09.2022 - Current
Sales Associate
DFWH
10.2021 - 05.2022
Sales Associate
TJ Max
04.2021 - 09.2021
High School Diploma -
Virtual High School