Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Hi, I’m

Linda Diaz

Enfield,CT
Linda Diaz

Summary

Deadline-oriented Courier offering well-developed delivery, pickup and customer service skills. Safely operates vehicles in variety of traffic, road and weather conditions. Masterfully reads maps or sets GPS to determine and track routes. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Overview

11
years of professional experience
1
Certification

Work History

Spark
Enfield, CT

Delivery Courier
11.2022 - Current

Job overview

  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Checked and secured package loads before deliveries.
  • Practiced safe and secure loading methods to avoid damaging goods.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Notified customers of delays to decrease calls to support.

MarketSource
Enfield, CT

Sales Representative
10.2018 - 05.2020

Job overview

  • Sales for Verizon,sprint,at&t Infinity and direct TV

Home depot
Enfield, CT

Deliveries Associate
04.2018 - 10.2018

Job overview

  • Fast paced pulling orders going out for delivery or in store pick up

Big Y
Enfield, CT

Seafood Clerk
05.2017 - 10.2017

Job overview

  • Cut, wrapped, weighed and tared seafood department products.
  • Worked safely and efficiently when handling seafood products.
  • Reviewed quality of displayed products and removed old or poor quality merchandise.
  • Prepared cases by pulling products out of case, re-icing case and putting products in fresh pans.
  • Cleaned and maintained department equipment by breaking down and reassembling equipment and washing appropriate parts with sanitizing solution.

Macys
Farmington, CT

Sales Associate/Customer Service
11.2014 - 10.2016

Job overview

  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.

U Haul moving and storage
West Hartford, CT

Housekeeper
01.2013 - 01.2014

Job overview

  • Used cleaning chemicals following proper guidelines.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.

Education

High school or equivalent

University Overview

Skills

  • Microsoft Office (4 years)
  • Excel (4 years)
  • Working Independently
  • GPS Systems
  • Route Planning
  • Delivering Time-Sensitive Specimens
  • Problem-Solving
  • Time Sensitive Deliveries
  • Smartphone Usage
  • Customer Service
  • GPS Navigation
  • Valid Driver's License
  • Heavy Lifting
  • Package Delivery and Pick-Up
  • Clean Driving Record
  • Delivery and Pickup
  • Loading and Unloading Materials
  • Attention to Detail

Certification

  • Microsoft Certified Professional (MCP), 06/2013, Present
  • Driver's License

Additional Information

Additional Information
Bilingual Spanish/English, Organized, Team player, Fast learner, Motivated, Following Instructions, Responsible, Reliable, Knowledge in Microsoft Word, PowerPoint, Internet, Outlook, Clean rooms, hallways, lounges, restrooms and stairways so that health standards are met, Empty wastebaskets and transport other trash and waste to disposal areas, Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items, Dust and polish furniture and television and music equipment, Sweep, scrub, wax, or polish floors, using brooms and mops, Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers, Clean windows, glass partitions, or mirrors, using soapy water, sponges, or squeegees, Requisition supplies or equipment needed for cleaning and maintenance duties, Notify managers concerning the need for major repairs or additions to building operating systems, Doing laundry, Assist families with care of children ages six to twelve years old, Communicate with family members about daily activities, behaviors, and related issues, Sanitize toys and play equipment, Assist in preparing food and serving meals and refreshments, Instruct children in health and personal habits, such as eating, resting, and toilet habits, Organize and conduct age-appropriate recreational activities, such as games, arts and crafts, sports, walks, and play dates

Languages

English
Professional
Spanish
Limited

Timeline

Delivery Courier
Spark
11.2022 - Current
Sales Representative
MarketSource
10.2018 - 05.2020
Deliveries Associate
Home depot
04.2018 - 10.2018
Seafood Clerk
Big Y
05.2017 - 10.2017
Sales Associate/Customer Service
Macys
11.2014 - 10.2016
Housekeeper
U Haul moving and storage
01.2013 - 01.2014
High school or equivalent

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Linda Diaz