- Community Cleanup
- Offering time and support to shelters for the homeless, women, and animals
- Backpacking and Hiking
- Yoga
- Environmental Conservation Projects
- Volunteer Work
- Road Trips
- Homelessness Outreach
- I participate in a variety of outdoor recreational activities
- Animal Care
- DIY and Home Improvement
- Hiking
- Camping
- Historical Exploration
- Avid Reader
- Personal Development and Self-Improvement
- I like looking at the stars and learning about constellations
- I enjoy helping others and giving back to the community
- Volunteering at local animal shelters and rescue organizations
Linda Dickerson
Gloucester,VA
Summary
Detail-oriented maintenance professional with strong customer service skills. Expertise in preventive maintenance, troubleshooting, and team training. Committed to enhancing park operations and visitor satisfaction.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Dynamic individual with hands-on experience in landscaping and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Trades Tech 1 - Maintenance State Park Ranger
DCR - Department of Conservation and Recreation, Machicomoco State Park
Hayes, VA
05.2023 - Current
- Operated and maintained park equipment to ensure safety and efficiency.
- Conducted routine inspections of park facilities, identifying and addressing maintenance needs.
- Assisted in environmental restoration projects, promoting biodiversity within park ecosystems.
- Educated visitors on park regulations and conservation practices through guided tours.
- Developed signage for trails and informational displays, improving visitor navigation and awareness.
- Implemented waste management strategies, contributing to park cleanliness and sustainability efforts.
- Trained new staff on operational procedures, fostering a culture of safety and teamwork.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
Sales Associate
Green Hand Nursery
Gloucester, VA
06.2013 - 12.2014
- Assisted customers in selecting plants and gardening supplies, providing expert advice on care and maintenance.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of products.
- Trained new staff on sales techniques and product knowledge to enhance customer service experience.
- Collaborated with team members to create visually appealing plant displays that increased foot traffic.
- Implemented seasonal promotions, contributing to increased sales revenue during peak periods.
- Utilized point-of-sale systems for efficient transaction processing and accurate record-keeping.
- Maintained cleanliness and organization of the sales floor, enhancing overall shopping experience for customers.
- Developed strong relationships with repeat customers, fostering loyalty and encouraging word-of-mouth referrals.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Support Services Coordinator
Codes and Compliance Department
Hampton, VA
04.2008 - 02.2009
- Analyzed data trends in compliance reports, identifying areas for improvement and recommending actions.
- Assisted in the development of departmental goals, aligning individual tasks to overarching objectives for increased effectiveness in achieving targets.
- Championed the adoption of new technologies to streamline workflow processes, increasing efficiency across the department.
- Prioritized workload effectively to manage competing deadlines while maintaining a high level of responsiveness to incoming requests.
- Established a positive work environment by promoting teamwork and encouraging open communication among colleagues.
- Prepare and maintain administrative records, reports and files, including variance records.
- Receive and post data for investigations of potential code violations pertaining to zoning matters.
- Prepare written notices of code violations stipulating time allowed for correcting violations when appropriate.
Telecommunications Sales Representative
West Corporation
Hampton, VA
12.2002 - 02.2004
- Cultivated relationships with clients to understand needs and deliver tailored telecommunications solutions.
- Developed and executed strategic sales plans to achieve revenue goals within competitive markets.
- Developed a thorough understanding of competitor offerings, enabling effective positioning of our products and services as the superior choice.
- Increased sales revenue by consistently meeting and exceeding sales targets in the telecommunications industry.
- Provided valuable feedback to the product development team based on customer insights, helping improve future offerings.
- Boosted client satisfaction by addressing their concerns promptly and offering tailored solutions for their telecommunications needs.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
Sales Associate
K-Mart Store
Hampton, VA
04.1999 - 01.2002
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
55 Bravo Ammunition Specialist
U.S. Army
VA, AL, GA
08.1980 - 09.1981
- Managed ammunition storage and distribution processes, ensuring compliance with safety regulations.
- Conducted inventory inspections and reconciled discrepancies to maintain accurate stock levels.
- Trained personnel on proper handling and transportation of munitions to enhance operational efficiency.
- Developed standard operating procedures to streamline ammunition supply chain operations.
- Led safety briefings and drills to promote a culture of risk awareness among team members.
- Implemented quality control measures that improved accuracy in munitions reporting processes.
- Optimized storage space utilization for ammunition stockpile by implementing efficient organization methods and practices.
- Accurately completed all paperwork and documentation related to receiving and transfer of ammunition.
- Participated in the transport of sensitive and classified munitions, ensuring secure and efficient deliveries to intended destinations.
Education
No Degree - Refresher English/Math Courses
Thomas Nelson Community College
Hampton, VA09.1983
High School Diploma -
Bethel High School
Hampton, VA06.1980
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Maintenance and repairs
- Preventive Maintenance
- Customer interaction
- OSHA compliance
- Team Training
- Relationship building
- Issue resolution
Certification
American Red Cross CPR/AED Training
Red Cross First Aid Training
Red Cross Life Threatening Bleeding and Tourniquet Application Training
Red Cross Head, Neck, Muscle, Bone and Joint Injuries and Splinting Training
Interests
Over 40 Recognize a Ranger Awards
Recognize a Ranger Awards Program offers guests an opportunity to highlight their experiences through every day interactions with Park Rangers, ranging from the quality of work committed throughout the park to interacting with, and the knowledge of staff members, providing detailed information about the park and it's conservation efforts in maintaining the beautiful grounds, ensuring smooth operations for all to enjoy and telling the history of how the park became and what it represents.
Timeline
Trades Tech 1 - Maintenance State Park Ranger
DCR - Department of Conservation and Recreation, Machicomoco State Park
05.2023 - Current
Sales Associate
Green Hand Nursery
06.2013 - 12.2014
Support Services Coordinator
Codes and Compliance Department
04.2008 - 02.2009
Telecommunications Sales Representative
West Corporation
12.2002 - 02.2004
Sales Associate
K-Mart Store
04.1999 - 01.2002
55 Bravo Ammunition Specialist
U.S. Army
08.1980 - 09.1981
No Degree - Refresher English/Math Courses
Thomas Nelson Community College
High School Diploma -
Bethel High School