Linda Escobedo
Harlingen
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customs Border Protection Technician
Homeland Security
09.2024 - Current
- Certified to operate and conduct regular inspections on Rhapiscan and Astrophysics X-ray machines to scan personal items and clothing to make sure weapons or illegal products are prohibited from entering the U.S
- Tend to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Assist in emergency response drills, improving coordination among team members and agencies.
- Provide welfare and safety checks on detainees to make sure they are safe and in no distress while being investigated.
- Maintain a safe work environment by strictly adhering to established safety protocols and guidelines.
- Assist with fees and fines by accepting payments in the form of cash, debit/credit cards.
- Demonstrate adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Upload all required documents, make copies and enter personal information into the USEC system when sent to secondary for further investigations.
- Monitor waiting times and detention logs for 4 bridges, send an email every hour on the hour to notify all staff who are involved in the operations center for this procedure.
- Actively participate in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Improve customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Work with diverse types of weather and ground conditions.
- Supervisor: Emmanuel Lopez,
- (956) 484-9465
- Full-time: 40 hrs.
- Pay Grade: 7 Step 2
Border Patrol Processing Coordinator
Homeland Secruity
12.2022 - 09.2024
- Processed and completed A files on each detainee by interviewing and asking for their biographical personal information, why they are seeking asylum here in the U.S., asked for their point of contact of the sponsor’s name, physical address and phone number on the E-3 applications system.
- Fingerprint recognition/identification and photos of each adult and juvenile over 14 years of age for criminal background records checks.
- Assisted with the Office of Refugee Resettlement scheduling juveniles who were leaving our facility to emergency shelters.
- Worked in the PODS where the detainees were being held until their release making sure each detainee was accounted for, I printed the roll call sheet every hour to make sure I had the correct total amount of juveniles in each POD.
- Assisted in the property room scanning all incoming and outgoing personal property bags to make sure each detainee received their correct property when they left our facility.
- Administered detainee DNA swabbing, walked them to Medical for screening if they have complaints of not feeling well.
- Supervisor: Jeremiah Richardson
- (956) 928-4041
- Full-time 40 hrs.
- Pay Grade 6 Step 2
Rehabilitation Assistant III
Texas Department of Vocational Rehabilitation Services
09.2022 - 12.2022
- Assisted 2 counselors who carried over 200 cases each with accounts payable from various vendors by electronic mail.
- Paid these invoices by the 7th day of receiving them. I paid for college tuition, trade schools, doctors, surgeries, dentist, driving schools, hearing aids, I scheduled and rescheduled doctors’ appointments for assessments, sleep studies and lab work for our clients.
- uploaded all documents on client’s e-file, all records and documents were electronically filed.
- Emailed and received medical reports and documents to and from contracted doctors and medical staff, contacted personnel who worked with high school students.
- Answered phone calls for new client intake, emailed, scanned and mailed out letters and documents to clients and vendors, operated mail, copier, and scanner machine.
- Supervisor Trina Trevino
- (361) 443-2602
- Full-time: 40 hrs.
- $45,600.00 yr.
Education
High School Diploma -
Del Mar College
Corpus Christi, TX04-1986
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Documentation and reporting
- Customer interaction
- Workload management
- Extensive organizational skills
- Deadline oriented
- Problem-solving
- Verbal and written communication
Certification
- Rhapiscan and Astrophysics X-ray machines
Languages
Spanish
Native or Bilingual
Timeline
Customs Border Protection Technician
Homeland Security
09.2024 - Current
Border Patrol Processing Coordinator
Homeland Secruity
12.2022 - 09.2024
Rehabilitation Assistant III
Texas Department of Vocational Rehabilitation Services
09.2022 - 12.2022
High School Diploma -
Del Mar College
Similar Profiles
Devyn ChaseDevyn Chase
Summer Intern at Homeland SecuritySummer Intern at Homeland Security
Adrian CastilloAdrian Castillo
Customs and Border Protection Officer at Homeland SecurityCustoms and Border Protection Officer at Homeland Security
Bianca GilesBianca Giles
Transportation Security Officer Sv-F1 at Homeland SecurityTransportation Security Officer Sv-F1 at Homeland Security
Lexa MoralesLexa Morales
Call Center Representative at Advanced Call Center Technologies, ACTCall Center Representative at Advanced Call Center Technologies, ACT
Nicholas DenaNicholas Dena
Cook at Chik-Fil-ACook at Chik-Fil-A