Summary
Skills
Work Availability
Quote
Work History
Education
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Overview
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Linda Fernandez

Palm Beach Gardens,FL

Summary

Personable and dedicated Sales Representative with extensive experience Auto industry for over 20 plus years . Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

  • Credit Analysis
  • Loan Documentation
  • Friendly, Positive Attitude
  • Good Work Ethic
  • Team Management
  • Fluent in Spanish
  • Relationship Building
  • Attention to Detail
  • Active Listening and Learning
  • Top Sales

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Work History

Credit Analyst II

Autotrakk
United States, COMPANY DISSOLVED
12.2022 - 10.2023
  • Analyze applicant credit bureau, job and residency stability, investment, budget and associated risk and enter required data from their bureau into the loan origination system
  • Conduct phone interviews with applicants to obtain any missing information on the application and kept my exceptions under 30% keeping below company target
  • Also YTD held the highest percentage of 35% of the entire team of approving the more qualified tiered client (Silver)
  • Approve lease applications within specified limits (credit matrix) within less than 10 minutes and our company turnaround time was 15 minutes or less
  • Create and maintain dealer relationships to help improve portfolio revenue while practicing underwriting judgment
  • My portfolio was 112/$1,543,134.58 loans booked and 0 -repossessions.

Assistant Branch Manager II and Account Manager

COMPANY DISSOLVED
Boynton Beach, Florida, United States
02.2022 - 12.2022
  • Conducted dealer visits spanning from Vero to Miami, resulting in a significant sales volume increase from $100k to $389k, consistently onboarding new dealers each month.
  • Assumed responsibility for daily operations and provided pivotal support to the Branch Manager as needed.
  • Stepped into a leadership role in the absence of the Branch Manager, ensuring the continuity of operations.
  • Devised and executed a strategic plan to attain and surpass targeted sales objectives.
  • Established and nurtured client rapport by offering personalized recommendations for financial products and services.
  • Diligently reviewed applications against established criteria to determine approval, rejection, or modification requirements.
  • Worked closely with past-due customers to collaboratively develop effective resolution plans.
  • Maintained regular communication with repeat customers, strengthening long-term relationships and fostering customer loyalty.
  • Cultivated and fortified customer relationships to drive sustained revenue growth.

Senior Loan Officer/Sales Trainer

Finova Financial-COMPANY DISSOLVED
West Palm Beach, Florida, United States
05.2016 - 01.2022
  • Achieved the highest sales performance
  • Collaborated in designing and delivering comprehensive sales training and development programs for staff at every organizational tier
  • Additionally, managed auto title loans, excelled in sales, customer service, underwriting, and stood out as a top sales producer
  • Assisted the collections department in addressing the needs of Latino clients facing loan defaults
  • Spearheaded the coordination and delivery of specialized training initiatives to elevate sales performance and contributions
  • Thoroughly assessed loan applications and accompanying documentation for adherence to completeness and compliance standards
  • Cultivated strong relationships with key line of business leaders, ensuring training requirements were
  • Consistently outperformed company-wide performance averages.

Credit Underwriter/Senior Collections Representative

Automatic Finance-Palm Beach Motors
Palm Beach Gardens, Florida, United States
10.2012 - 05.2016
  • Optimized the development of the Virginia territory, establishing it from scratch for both franchise and independent dealers
  • Concurrently, drove the sales of services such as warranty and gap products to dealers statewide, optimizing overall profitability
  • Expertly managed the entire loan processing lifecycle, including skip tracing, transportation, dealership sales and finance contract oversight, and resolution of insurance claims
  • Acted as the credit buyer for all franchise and independent dealers spanning from Virginia to Florida
  • Formulated and executed recovery strategies to align with business objectives and enhance recovery systems
  • Vigilantly monitored system and decision integrity to minimize any adverse impact on customers
  • Promoted transparency by reviewing and discussing credit applications with dealers
  • Mitigated contractual inaccuracies by meticulously reviewing and approving all dealer agreements and necessary documents
  • Demonstrated versatility by engaging in car sales and financing
  • Led the Skip Tracing and Recovery Department, efficiently managing the recovery and transportation of vehicles and handling insurance claims.

Education

Associate of Arts - Business Administration

Valencia College
Orlando, FL

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Overview

11
11
years of professional experience
Linda Fernandez