Linda Gallegos
Denver,CO
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
12
12
years of professional experience
2008
2008
years of post-secondary education
Work History
Owner
Maid Complete
Denver, CO
07.2017 - Current
- Managed daily operations to ensure smooth service delivery to clients.
- Trained and supervised cleaning staff on best practices and safety procedures.
- Developed and implemented quality control measures for cleaning services.
- Handled customer inquiries and resolved complaints effectively and efficiently.
- Conducted regular performance evaluations to improve staff productivity and service quality.
- Oversaw budgeting and financial management.
Accounts Receivable Clerk
Bell Plumbing & Heating
Aurora, Colorado
12.2013 - 12.2017
- Processed incoming payments and applied them to customer accounts.
- Managed customer invoicing and ensured timely delivery of statements.
- Resolved payment discrepancies through effective communication with clients.
- Assisted in month-end closing activities by reconciling account balances.
- Generated reports on outstanding invoices for management review and follow-up actions.
- Provided support to customers regarding billing inquiries and payment options.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Maintained accurate records of accounts receivable and payable transactions.
- Reconciled daily cash receipts with bank deposits.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Entered, posted and scanned accounts receivable documents into accounting software.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Reviewed all incoming payments for accuracy before posting them into the general ledger system.
- Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Worked closely with internal teams to resolve customer billing and payment issues.
- Generated monthly statements for accounts receivable operations.
- Processed posting and reconciling payments and addressed aged receivables.
- Calculated unpaid invoices to maintain updated receivables reports.
Education
Accounting - Accounting And Finance
Emily Griffith Technical College
Denver, CO 05.2005 - 08.2007
Certificate - Administrative Assistant
Emily Griffith Technical College
Denver, CO 04.2004 - 04.2005
GED
Denver, COSkills
- Financial management
- Customer invoicing
- Client relationship management
- Dispute resolution
- Accounts reconciliation
- Effective communication
- Problem solving
- Attention to detail
- Conflict resolution
- Verbal and written communication
- Administrative oversight
- Accounting expertise
- Competitive analysis
Languages
Spanish
Professional
Timeline
Owner
Maid Complete
07.2017 - Current
Accounts Receivable Clerk
Bell Plumbing & Heating
12.2013 - 12.2017
Accounting - Accounting And Finance
Emily Griffith Technical College
05.2005 - 08.2007
Certificate - Administrative Assistant
Emily Griffith Technical College
04.2004 - 04.2005
GED