Answered telephone inquiries from clients, vendors and the public.
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Monitored premises security, screened visitors, updated logs and issued passes.
Kept reception area clean and neat to give visitors a positive impression of the company.
Administrative Assistant
Legendary Staffing/Antea Group
Campbell, CA
09.2018 - 01.2019
Planned and executed all aspects of office headquarter move.
Scanned physical files into digital records.
Assisted senior administrative professionals with daily work tasks.
Acted as a general assistant for reporting, correspondence and special employee projects.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking while adhering to a fixed office budget.
Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
Organized Meeting luncheons, Holiday events and Volunteer opportunities.
Administrative Assistant
Cabrillo College Assessability Services
Aptos, CA
05.2016 - 05.2018
Assist in the office with setting appointments and preparing new students' folders.
Assist students to classes when needed.
Perform general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
Maintain a clean reception area, including lounge and associated areas.
Called students to confirm scheduled appointments a day in advance.
Checked out smart pens and recorders to students
Relief Proctor for the testing center
Assisted senior administrative professionals with daily work tasks.
Assisted Student to classes.
Scribed for students with special needs.
Insurance Agency Owner (Allstate)
Self Employed
Clayton, CA
04.1995 - 07.2006
Prepared variety of different written communications, reports and documents.
Exceeded goals through effective task prioritization and great work ethic.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Identified issues, analyzed information and provided solutions to problems.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Associate of Arts - Psychology
Cabrillo College
Aptos, CA
5.25/18
Associate of Science - Human Services
Cabrillo College
Aptos, CA
05.2016 - 08.2018
Bachelor of Science - Criminal Justice And Law Enforcement Admin
Colorado State University
Aurora, CO
02.2018 - 12.2019
Master of Arts - Clinical Mental Health Counseling (CACREP)
Liberty University
Lynchburg, VA
03.2022 - 02.2024
Skills
Self-motivated
Process implementation
Scheduling events
Great phone skills
Attention to detail
Excellent communication skills
Organization skills
Customer service
Service Referrals
Crisis Response
Crisis Counseling
Reflective Listening
Completing Interviews
Online Platforms
Needs Evaluations
HIPAA Requirements
Interpersonal Skills
Certification
Certified Skills in Human Services, Drug and Alcohol Studies
Microsoft Office Essential Skills
PowerPoint
Timeline
Master of Arts - Clinical Mental Health Counseling (CACREP)
Liberty University
03.2022 - 02.2024
Front Office Receptionist
Legendary Staffing/Barkely's Bank
01.2019 - 02.2019
Administrative Assistant
Legendary Staffing/Antea Group
09.2018 - 01.2019
Bachelor of Science - Criminal Justice And Law Enforcement Admin