Linda Givens
Winthrop Harbor,IL
Summary
A professional in Customer Service seeking a challenging position in a company that allows me to utilize my skills, knowledge, and experience to accomplish a common mission. I am also looking to establish long term employment and growth with the company, utilizing the opportunity to offer proven and developing skills within the company.
Overview
17
17
years of professional experience
Work History
AP Operater
Walmart
Zion, Illinois
06.2015 - 12.2023
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Documented daily production results accurately and completely.
Teachers Clerk
Banner Personnel Services
Libertyville, Illinois
05.2007 - 06.2015
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained inventory levels of office supplies and equipment as needed.
- Developed detailed spreadsheets to track financial data and trends.
- Compiled customer information into organized databases for easy access.
- Performed data entry tasks to update customer accounts records.
- Created memos, letters, emails, reports, presentations as requested by management.
- Provided administrative support such as scheduling appointments or meetings.
- Scanned documents into digital formats ensuring accuracy of content.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Communicated with customers and employees to answer questions or explain information.
- Utilized computer software programs to create reports, labels, forms.
- Answered telephones, directed calls, and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Copied, sorted and filed records of office activities and business transactions.
Education
GED -
Marvell High School
Marvell, AR06-1981
Skills
- Superior Customer Service skills
- Exceptional Communication Skills
- Organizational Skills
- Excellent time management skills
- Exceptional Managing skills
- Problem solving skills
- Excellent Microsoft office skills ( Word, Excel, PowerPoint,Outlook)
- Reliable and Punctual
- Excellent multi-tasker
- Exceptional Leadership skills
- Active Listening Skills
- Energetic work attitude
- Cash handling
- Reliable team player
- Fast Learner
- Excellent organizational skills and ability to work with minimum supervision
- Some financial skills and asset
- Valid Drivers License
Timeline
AP Operater
Walmart
06.2015 - 12.2023
Teachers Clerk
Banner Personnel Services
05.2007 - 06.2015
GED -
Marvell High School