Linda Gleed
Morgan Hill,CA
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
2023
2023
years of professional experience
Work History
Customer Service Representative
Bank of America
San Jose, California
05.1992 - 06.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Volunteer
Gilroy Unified School District
Gilroy , California
- Assist kindergartners. Teachers making copies. Preparing homework folders. Prepare art projects
Education
High School Diploma -
Camden High School
San Jose, California06-1976
Skills
- Organization Fast learning
Timeline
Customer Service Representative
Bank of America
05.1992 - 06.2022
Volunteer
Gilroy Unified School District
High School Diploma -
Camden High School
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