Linda Hines
Schenectady,NY
Summary
Experienced Courtesy Clerk bringing 15 years in grocery sales. Knowledgeable about stocking procedures and customer service standards. Highly effective at completing tasks quickly and with quality in mind.
Overview
10
10
years of professional experience
Work History
Front End Courtesy Clerk
Market Bistro
08.2023 - Current
- Restocked and organized merchandise in front lanes.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and tidy checkout area to optimize service delivery.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sandwich Artist
Subways
12.2022 - 09.2023
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Assisted customers in choosing menu items by providing food complementing information.
- Operated manual and electric appliances to peel, slice, and trim food.
Front End Associate
Cumberland Farms
03.2022 - 08.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Listened to customer needs and desires to identify and recommend optimal products.
Shift Leader
Greyhound Food Lines
10.2013 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
High School Diploma -
Louis Brandeis
New York City06.1990
Skills
- Interpersonal relations
- Workplace safety
- Problem-solving abilities
- Organizational skills
reading
i enjoy reading fiction, romance and children books
Timeline
Front End Courtesy Clerk
Market Bistro
08.2023 - Current
Sandwich Artist
Subways
12.2022 - 09.2023
Front End Associate
Cumberland Farms
03.2022 - 08.2022
Shift Leader
Greyhound Food Lines
10.2013 - 05.2022
High School Diploma -
Louis Brandeis
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