Open To Work
Linda Jewell
Orange,VA
Summary
Dedicated Care Manager skilled in care planning, case assessments, and patient advocacy. Proven track record in service coordination and enhancing client outcomes through effective relationship-building.
Dynamic Care Consultant with over a decade of experience in patient support and staff training. Expertise in clinical documentation and care strategy adjustments, driving improved health outcomes and operational efficiency.
Experienced Care Manager with strong skills in service coordination and referral management. Committed to optimizing patient care through tailored strategies and collaborative relationships with families and healthcare providers.
Experienced healthcare professional with strong focus on team collaboration and achieving results. Prepared to provide comprehensive care management, ensuring optimal patient outcomes. Demonstrates adaptability to changing needs and offers reliable support. Skilled in patient advocacy, care coordination, and resource management, with compassionate approach that fosters trust and respect.
Overview
19
19
years of professional experience
Work History
Care Manager/Consultant/Business Developer Manager
Acti-Kare Responsive In Home Care
Culpeper, VA
03.2013 - Current
- Coordinated care plans to meet individual client needs and preferences.
- Developed relationships with families to facilitate effective communication and support.
- Monitored client progress and adjusted care strategies as necessary for optimal outcomes.
- Trained and mentored new staff on best practices in patient care and documentation.
- Collaborated with healthcare providers to ensure comprehensive care coordination for clients.
- Conducted regular assessments to evaluate client conditions and adjust care plans accordingly.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Maintained detailed records in compliance with agency standards and regulations.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Advocated for patients' needs with healthcare providers, securing necessary interventions for improved health outcomes.
- Successfully negotiated client contract renewals to create increased revenue.
- Led client assessments to determine personalized in-home care plans.
- Developed training materials for staff on best practices in caregiving.
- Boosted client revenue streams by identifying and capitalizing on untapped market opportunities.
- Negotiated contracts and agreements on behalf of clients, securing favorable terms and conditions.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Participated in ongoing professional development opportunities to stay current on industry trends, ensuring that the team''s skills remained relevant and competitive.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Office Receptionist/Secretary Coordinator
Culpeper United Methodist Church
Culpeper, VA
07.2007 - 11.2012
- Greeted visitors and answered inquiries, ensuring a welcoming environment.
- Overseer of the daily administrative operations of the office.
- Managed scheduling for church events and meetings, optimizing resource allocation.
- Coordinated communication between staff and congregation, enhancing information flow.
- Maintained organized filing systems for sensitive documents and church records.
- Oversaw daily office operations, ensuring adherence to organizational policies and procedures.
- Demonstrated strong multitasking skills by handling multiple phone lines while assisting walk-in clients simultaneously.
- Improved client relations with friendly and professional in-person greetings, ensuring a positive first impression of the company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Coordinated scheduling and communication for church events and meetings.
- Managed correspondence and documentation for administrative functions.
- Oversaw volunteer coordination, ensuring effective support for community outreach programs.
- Prepared and distributed meeting materials, ensuring timely access for all attendees.
- Organized office spaces for efficient workflow, creating a more productive work environment.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monthly bulk mailing for church members accordingly
- Notarize legal documents when necessary
- Administrator of Charity Tracker for local agencies who gave out funds to those in need.
- Monthly meeting with local social services and church association to coordinate needs in the community.
Education
Health Professions
Germanna Community College
Locust Grove, VA12.2025
Skills
- Care planning
- Case assessments
- Clinical documentation
- Service coordination
- Referral management
- In-home care plans
- Patient & family support
- Care transitions
- Schedule management
- Training and mentoring
- Staff supervision
- Employee recruitment and hiring
- Basic life support for health care providers (BLS)
- Heartsaver CPR AED
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Care Manager/Consultant/Business Developer Manager
Acti-Kare Responsive In Home Care
03.2013 - Current
Office Receptionist/Secretary Coordinator
Culpeper United Methodist Church
07.2007 - 11.2012
Health Professions
Germanna Community College