Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
11
11
years of professional experience
Work History
Customer Service Cashier
CVS Pharmacy
10.2023 - Current
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Streamlined the checkout process for faster service and improved customer experience.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Redeemed coupons to discount purchases.
Performed cash, card and check transactions to complete customer purchases.
Handled cash with high accuracy and took care to check bills for fraud.
Mail Clerk
Maryland Department Of Health
12.2021 - 12.2022
Used automated mail processing equipment to sort and collate mail
Weighed letters and packages and calculated costs based on classification, weight and destination
Carried out day-day-day duties accurately and efficiently
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote
safe working environment
Maintained energy and enthusiasm in fast-paced environment
Used critical thinking to break down problems, evaluate solutions and make decisions.
Fulfillment Expert
Target, Stower
03.2021 - 06.2021
Select items for order pickup, drive up and ship to home for digital guest orders
Meet productivity metrics and other fulfillment goals
Accurately put on hold all order pickup and drive up orders
Engage with guests in a genuine way, which includes asking questions to better understand their specific
needs welcoming experience by authentically greeting all guests
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving
merchandise up to 40 pounds
Climb up and down ladders
Followed procedures at all times for personal and team safety
Received and reviewed new orders, located requested merchandise and promptly initiated processing
Kept work areas neat, clean and free from debris
Picked and packed order items
Inbound
Store Associate
Super Beauty
09.2020 - 02.2021
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Assisted with inventory management, ensuring accurate counts and proper storage of products.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Order Picker
Amazon Fulfillment
01.2019 - 09.2019
Manages pick ticket orders
Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements
Followed orders precisely for correct items, sizes and quantities
Operates handling equipment and ensures safety regulations are followed
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
Kept work areas neat, clean and free from debris
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Customer Representative
Parks & People Foundation
03.2013 - 08.2015
Give customers the right information
Answered constant flow of customer calls with minimal wait times
Provided primary customer support to internal and external customers
Greet smile every customer
Resolved concerns with products or services to help with retention and drive sales
Helped large volume of customers every day with positive attitude and focus on customer satisfaction
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs
and resolving concerns.
Education
High School Diploma -
Digital Harbor Highschool
Skills
Pick Sales
Quality Telephone skills
Safety Strong Organization Skills
Office Supplies and Inventory Understanding Customer Needs
Item Scanning Issue and Complaint Resolution
Customer Satisfaction Calm and Professional Under
Customer Experience Pressure
Office experience
Warehouse experience
Retail Merchandising
Customer Satisfaction
Sales and Promotions
Price Identification
Answering Customer Questions
Customer Care
Timeline
Customer Service Cashier
CVS Pharmacy
10.2023 - Current
Mail Clerk
Maryland Department Of Health
12.2021 - 12.2022
Fulfillment Expert
Target, Stower
03.2021 - 06.2021
Store Associate
Super Beauty
09.2020 - 02.2021
Order Picker
Amazon Fulfillment
01.2019 - 09.2019
Customer Representative
Parks & People Foundation
03.2013 - 08.2015
High School Diploma -
Digital Harbor Highschool
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