Linda Jones

-Create estimates and proposals given the specifications of potential projects from owners.

-Create project order of operations and schedule all tradesmen.

-Order and set up delivery of all materials and supplies as required.

-Build successful relationships with tradesmen, vendors and clients reinforcing project details and product knowledge.

-Communicate effectively with clients regarding job status and progress on a daily basis.

-Use problem solving skills to overcome unforeseen issues.

-Confirm the job-site is contained, implement safety protocal and ensure area(s) are cleaned up on the end of each day.

-Ability to prioritize tasks and maximize time management.

-Keep detailed records of vendor estimates, sub-contractor's costs and product expenses associated with varies projects.

I was the owner of a small interior home remodeling company specializing in residential bath and kitchen renovations.

• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Identified and qualified customer needs, negotiated and closed profitable projects with high success rate.
• Evaluate scope of work desired, make suggestions and recommendations.
• Provide detailed proposals/estimates along with the order of operations.
• Build strong relationships with clients, vendors and tradesmen.
• Provide personal service, accompanying clients to vendors as needed to help select materials and fixtures.
• Kept up on new products, design trends and installation techniques
• Order and deliver all supplies to worksite.
• Schedule carpenters, installers and tradesmen accordingly.
• Utilize effective problem-solving techniques to resolve and conflicts or unforeseen issues quickly and efficiently.
• Managed and participated in day-to-day designs and installations at jobsites, provided high-quality services and timely communications.
• Recycled, repurposed or donated materials and fixtures that otherwise would end up in a landfill.
• High expectations for job-site safety, organization and cleanliness.
• Maintained operations with safety and skill to avoid accidents and delays
• Provided exceptional customer service, ensuring client satisfaction, meet or exceed expectations of the project and proven results with repeat business.

Neil Jones Home Improvements, llc was established in 1988, specializing in roofing, siding, windows, doors, skylights and decks. During the years of 1988-1992 my responsibilities and involvement where limited to the following:

• Draft estimated/proposals according to details provided
• Basic bookkeeping
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

In 1992, after the birth of my third child, I had increased my involvement, adding the following skills

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Consulted with customers to assess needs, propose optimal solutions and options available

In the year of 2012, I added interior residential renovations, repairs and designs. I maintained and grew my skills and participation.

• Job developer and manager
• Hired sub-contractors and tradesmen, creating lasting connections.
• Built long-running and strong collaborations with vendors and suppliers,
• Developed a high-performing team through effective recruitment, training, and performance management.
• Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
• Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
• Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
• Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Led adoption of sustainable practices within operations, reducing waste and promoting environmental responsibility.

In 2016 Linda Jones Home Improvements was established