Linda Keeton

• Built relationships with customers and community to promote long term business growth.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Conferred with customers to understand needs and make targeted Insurance recommendations.

• Responded to agent requests via telephone and email and effectively answered questions and inquiries.
• Copied, logged and scanned supporting documentation and placed all information in client paperless files.
• Issued Binders via various company appointments and sent to agents for their clients.
• Reviewed applications for insurance coverage and made corrections as necessary and requested additional applications from agents as well

• Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Oversaw new business development and customer servicing.
• Liaised between account holders and various carriers
• Issued new policies and also re-marketed accounts for better pricing to an assigned book of business.

Various Insurance Courses and classes conducted over the years to enhance the Insurance Agent career chosen.

Successfully hold a Grandfathered General Agents License

Also ACSR certification