Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Kilbreath

Machesney Park,IL

Summary

Detail-oriented professional with extensive experience in education and customer service. Skilled in planning, organization, and decision-making, striving to deliver exceptional outcomes and contribute positively to any company. I am looking for a customer service related job where I can use these attributes.

Overview

27
27
years of professional experience

Work History

Personal Shopper

Instacart
Rockford Area
09.2019 - 04.2026
  • Assisted customers in selecting products tailored to preferences and dietary needs.
  • Navigated store layouts efficiently to optimize shopping experiences.
  • Communicated effectively with customers to address inquiries and resolve issues.
  • Utilized mobile applications for order management and customer communication.
  • Ensured accuracy in order selection to enhance customer satisfaction levels.
  • Memorized store layouts to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.

Teacher/Title 1 Reading Specialist

Harlem School District 122
Machesney Park, IL
08.1999 - 05.2019

I instructed first through sixth grade children on a variety of subjects to meet state standards and district goals. I was also a substitute teacher in elementary classrooms for several years after retiring.

Here are a few skills that were a part of my role:

*Developed engaging lesson plans aligned with curriculum standards.

* Implemented classroom management strategies to maintain student focus.

* Utilized technology tools to support diverse learning needs in the classroom.

* Analyzed student performance data to drive instructional improvements and interventions.

* Mentored new teachers and collaborated with district teachers on best practices and classroom techniques.

* As you can see to the left, I continuously pursued professional development opportunities to stay current in educational trends.

I know that I was instrumental in shaping the future by nurturing and educating my students' to be their BEST!

Education

Master of Arts - Teaching And Leadership

St. Xavier University
Chicago, IL

Master of Arts - Reading Recovery Training Program

National-Lewis University

Bachelor of Science - Child Development/Elementary Education

Rockford University (College)

Associate of Arts - General Studies

Rock Valley College
Rockford, IL

High School Diploma -

Harlem High School
Machesney Park, IL

Skills

  • Attention to detail
  • Planning and organization
  • Decision-making
  • Product knowledge
  • Delivery management
  • Processing payments
  • Food safety and sanitation
  • Customer service and satisfaction
  • Time management abilities

Timeline

Personal Shopper

Instacart
09.2019 - 04.2026

Teacher/Title 1 Reading Specialist

Harlem School District 122
08.1999 - 05.2019

Master of Arts - Teaching And Leadership

St. Xavier University

Master of Arts - Reading Recovery Training Program

National-Lewis University

Bachelor of Science - Child Development/Elementary Education

Rockford University (College)

Associate of Arts - General Studies

Rock Valley College

High School Diploma -

Harlem High School
Linda Kilbreath