Linda Kreyer
Pigeon Forge,TN
Summary
Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Skilled at customer service and record keeping with dedication to efficiency and accuracy.
Overview
28
28
years of professional experience
Work History
Cashier
Hamrick's
Sevierville , TN
11.2021 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Processed customer refunds and exchanges according to established guidelines.
Instacart Shopper
Instacart
Pigeon Forge, TN
11.2018 - 11.2021
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
Merchandiser
Hallmark
Pigeon Forge, TN
12.2018 - 03.2019
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Customer Service Staff Member
Publix
Pigeon Forge, TN
11.2013 - 11.2018
- Managed front end associates.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Facilitated all Cash office Operations for multiple checkout stations and maintained adequate cash supply.
Bookkeeper
Baked By Dave
Cleveland , TN
09.2009 - 11.2013
- Established QuickBooks accounting system to reflect accurate financial records.
- Organized and carried out proactive month-end, quarterly and year-end processes.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Kitchen Designer
The Home Depot Inc
Cleveland , TN
05.2008 - 06.2009
- Created comprehensive product lists based on finalized designs and budgets.
- Maintained relationships with installers and suppliers.
Operations Manager
Citibank, NA
Boca Raton, FL
02.1993 - 11.2006
- Managed, trained, interviewed and evaluated associates in cash management, sales and customer service positions.
- Performed daily and monthly Audits of cash and client accounts.
- Facilitated customer service issue resolutions.
Education
Associate Of Applied Science - Business Administration And Management
Cleveland State Community College
Cleveland, TN05.2013
Skills
- Billing and Invoicing
- Cash Drawer Operations
- Employee Training and Supervision
- Clear Verbal and Written Communication
- Monthly Audits
- Time Management
- Customer Service
- File and Database Management
- Integrity and Dependability
- Credits and Refunds
Timeline
Cashier
Hamrick's
11.2021 - Current
Merchandiser
Hallmark
12.2018 - 03.2019
Instacart Shopper
Instacart
11.2018 - 11.2021
Customer Service Staff Member
Publix
11.2013 - 11.2018
Bookkeeper
Baked By Dave
09.2009 - 11.2013
Kitchen Designer
The Home Depot Inc
05.2008 - 06.2009
Operations Manager
Citibank, NA
02.1993 - 11.2006
Associate Of Applied Science - Business Administration And Management
Cleveland State Community College
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