Summary
Overview
Work History
Education
Skills
Certification
Additional Qualifications
Timeline
Generic

LINDA K. WHEELER

Columbus

Summary

Results-driven logistics professional with over 6 years of experience in transportation, vendor management, and supply chain operations. Specializes in leading time-sensitive operations, resolving challenges, and maintaining high service standards. Recognized for strong communication and problem-solving skills in dynamic environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Security/Concierge

Aegis
Columbus
11.2025 - Current
  • Monitor facilities and maintain a safe and secure environment.
  • Respond to incidents and document findings.
  • Provide exceptional customer service and assistance to visitors, residents, and staff.
  • Responded promptly to security incidents and emergencies.
  • Collaborated with local law enforcement during investigations.
  • Utilized surveillance systems to monitor facility activity.
  • Monitored surveillance equipment to identify potential security risks or safety concerns.

Operations Lead

American Expediting
Columbus
10.2019 - 06.2026
  • Led daily logistics and transportation operations for time-sensitive medical, aviation, and critical freight shipments.
  • Coordinated a network of vendors and drivers to ensure on-time delivery performance and customer satisfaction.
  • Trained and mentored drivers and vendors on operational procedures, documentation requirements, and compliance standards.
  • Resolved shipment delays, routing issues, and service disruptions while maintaining high customer service levels.
  • Managed after-hours operations and served as a key point of contact for urgent delivery escalations.
  • Maintained accurate operational records, shipment tracking, and customer documentation.
  • Assisted with route planning, dispatch coordination, and workload distribution to maximize efficiency.
  • Collaborated with internal departments and external partners to improve service performance and operational effectiveness.

Direct Support Professional

iAm Boundless, Inc.
Columbus
06.2023 - 01.2026
  • Provided direct care and support for individuals with developmental and intellectual disabilities.
  • Assisted residents with daily living activities, including personal care, nutrition, transportation, and household responsibilities.
  • Implemented and documented Individual Plans (IPs) and monitored client progress.
  • Maintained accurate documentation and ensured compliance with agency policies and procedures.
  • Promoted independence, safety, and quality of life for residents.

Security Supervisor / Security Officer

Securitas
Columbus
05.2016 - 12.2019
  • Supervised security personnel and coordinated daily operations.
  • Ensured compliance with company policies and safety procedures.
  • Prepared reports and maintained accurate incident documentation.
  • Trained and mentored team members on operational procedures and customer service standards.

Site Lieutenant / Security Officer

U.S. Security Associates
Columbus
03.2012 - 05.2016
  • Monitored facilities to ensure safety and security for staff and visitors.
  • Responded to incidents, documenting findings to support resolution and follow-up.
  • Provided customer service and assistance, enhancing visitor and staff experience.

Education

Associate Degree - Criminal Justice

Columbus State Community College
Columbus, OH

Skills

  • Surveillance monitoring
  • Facility security
  • Incident response
  • Incident reporting
  • Emergency procedures
  • CCTV operation
  • Dispatch Operations
  • Documentation & Compliance
  • Inventory Control
  • Inventory Management
  • Route scheduling
  • Route optimization
  • Tracking systems
  • Data reporting
  • Customer Service
  • Problem Resolution
  • Team leadership
  • Team training
  • Effective communication
  • Detail-oriented
  • Professionalism
  • Mail handling
  • Entrance control
  • Dispatch & Transportation Coordination
  • Professionalism

Certification

CPR/AED Certification (Adult, Child, and Infant)

Additional Qualifications

  • Over 6 years of logistics and supply chain experience.
  • Experience coordinating drivers, vendors, and customer deliveries.
  • Strong written and verbal communication skills.
  • Ability to multitask in fast-paced environments.
  • Proven leadership and team development abilities.
  • Detail-oriented with strong organizational skills.

Timeline

Security/Concierge

Aegis
11.2025 - Current

Direct Support Professional

iAm Boundless, Inc.
06.2023 - 01.2026

Operations Lead

American Expediting
10.2019 - 06.2026

Security Supervisor / Security Officer

Securitas
05.2016 - 12.2019

Site Lieutenant / Security Officer

U.S. Security Associates
03.2012 - 05.2016

Associate Degree - Criminal Justice

Columbus State Community College
LINDA K. WHEELER