Nikea Barnes
Chicago,IL
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Experienced with maintaining secure and safe environments. Utilizes effective communication and quick problem-solving skills to handle security incidents and emergencies. Track record of ensuring consistent and reliable security operations through diligent monitoring and access control management.
Professional and skilled security specialist prepared for this role. Extensive experience in ensuring safety, managing access control, and providing exceptional customer service.
Overview
11
11
years of professional experience
Work History
Security Concierge
Titan
01.2025 - Current
- Monitored access points, ensuring safety and compliance with security protocols.
- Responded promptly to incidents, evaluating risks and implementing appropriate actions.
- Conducted regular patrols of premises, identifying security vulnerabilities and reporting findings.
- Enhanced building security by conducting regular patrols and monitoring CCTV systems.
- Processed incoming packages efficiently, logging them accurately in the tracking system before notifying residents of their availability for pickup.
- Streamlined visitor check-in process, expediting entry while maintaining stringent security standards.
- Monitored CCTV cameras and alarm systems for security breaches.
- Utilized surveillance systems to detect suspicious activities, documenting incidents for further review.
- Implemented customer service initiatives, improving guest relations while maintaining security standards.
Order Selector
Jewel Osco Distribution
04.2024 - 08.2024
- Accurately picked orders for warehouse shipment using a pallet jack and RF scanner
- Utilized knowledge of warehouse operations and procedures while selecting items from shelves for customer orders
- Helped with picking and packing, pallet building, and light assembly
Packer
Target Distribution
10.2023 - 12.2023
- Packed online orders.
- Inspected packages for accuracy and completeness before shipping.
- Wrapped items securely using appropriate packing materials.
- Verified labels for appropriate order numbers and item specifications.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
Inventory Specialist
WIS International
02.2018 - 09.2023
- Performed regular cycle counts to ensure accuracy of inventory records
- Assisted with physical inventories as required during end-of-year audits
- Utilized handheld scanner to identify items needed on sales floor and retrieve merchandise from inventory bins
- Maintained a safe working environment by adhering to established policies and procedures
Front Desk Receptionist
Nexus Employment Solutions
11.2022 - 05.2023
- Residential sign in and out
- Front desk customer service
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
- Provided a high level of customer service to all clients
Home Care Provider
Help at Home
03.2022 - 02.2023
- Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Assisted clients with mobility issues by using appropriate transfer techniques.
- Managed client's schedule of doctor's appointments, therapies.
- Provided companionship through conversation and recreational activities.
- Promoted a safe environment by providing supervision and monitoring of patients' physical condition and behavior.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Cashier
Dollar Tree
02.2019 - 07.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
General Laborer
Labor Temps
03.2015 - 08.2017
- Ensured that all safety regulations were followed while working onsite.
- Packed orders for shipment in accordance with customer requirements.
- Checked for accuracy of order fulfillment prior to packaging.
- Utilized RF scanners to accurately process orders according to customer requirements.
- Sorted and packaged products to prepare for processing or shipment.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Education
High School Diploma -
CCA Academy
Chicago, IL05-2008
Skills
- Customer service
- Receptionist
- Goal-Oriented
- Multitasking Abilities
- CCTV operation
- Reception duties
- Visitor screening
- Surveillance monitoring
- Professional appearance
- Patrol procedures
- CCTV monitoring
- Professionalism
- Computer skills
- Patrolling
- Security camera monitoring
- Security procedures
Timeline
Security Concierge
Titan
01.2025 - Current
Order Selector
Jewel Osco Distribution
04.2024 - 08.2024
Packer
Target Distribution
10.2023 - 12.2023
Front Desk Receptionist
Nexus Employment Solutions
11.2022 - 05.2023
Home Care Provider
Help at Home
03.2022 - 02.2023
Cashier
Dollar Tree
02.2019 - 07.2019
Inventory Specialist
WIS International
02.2018 - 09.2023
General Laborer
Labor Temps
03.2015 - 08.2017
High School Diploma -
CCA Academy
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