Operations professional prepared to drive operational success. Known for improving process efficiencies and supporting strategic initiatives. Strong collaborator with focus on achieving results and adapting to dynamic environments. Expertise in logistics management and team coordination.
Overview
8
8
years of professional experience
Work History
Operations Coordinator
Khmer Girls In Action
11.2024 - Current
Coordinated daily operations to enhance efficiency and streamline workflows across departments.
Managed scheduling and resource allocation, ensuring optimal team productivity and task completion.
Implemented process improvements resulting in reduced turnaround times for project deliverables.
Facilitated communication between teams, fostering collaboration and timely resolution of operational issues.
Collaborated with area managers to evaluate needs and optimize operational plans.
Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
Boosted productivity by establishing effective communication channels between departments.
Maximized resource utilization by monitoring staff schedules and allocating tasks.
Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
Negotiated contracts with vendors, securing competitive pricing for goods and services.
Reported issues to higher management with great detail.
Cook
Pacifica Hotels at The Wayfarer DTLA
05.2021 - 08.2022
Prepared high-quality dishes using fresh, locally sourced ingredients to enhance menu offerings.
Managed kitchen operations efficiently, ensuring timely delivery of meals during peak service periods.
Collaborated with team members to maintain cleanliness and organization in accordance with health safety standards.
Monitored inventory levels and coordinated with suppliers to ensure consistent stock of essential ingredients.
Assisted in the planning and execution of special events, adapting menus based on client preferences and dietary restrictions.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Mail Clerk
AARP
04.2018 - 03.2020
Processed incoming and outgoing mail efficiently, ensuring timely delivery across departments.
Maintained organized filing systems to enhance document retrieval speed and accuracy.
Implemented tracking systems for high-priority shipments, improving accountability and transparency.
Monitored inventory levels of mailing supplies, coordinating orders to prevent shortages.
Created comprehensive reports on mail volume trends, aiding in resource allocation decisions.
Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
Labeled packages with clear, correct information to reduce mailing errors.
Contributed to a positive work environment through maintaining a clean, organized, and safety-compliant mailroom facility.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Processed and organized incoming mail for distribution to appropriate departments.
Collaborated with other departments when necessary to resolve any discrepancies or issues related to incoming or outgoing mail items.
Main Food Prep/Lead Cashier & Server
Nuddlehaus
03.2017 - 12.2017
Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
Trained and mentored new cashiers on register procedures and customer service standards.
Developed and implemented improved checkout processes to enhance customer experience.
Managed inventory levels, coordinating with suppliers to maintain stock availability.
Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
Conducted regular audits of cash drawers, maintaining accountability and compliance with policies.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
Culinary Arts Certificate - Hospitality Administration And Management
Long Beach City College
Long Beach, CA
06.2021
High School diploma - undefined
Long Beach Polytechnic High School
Long Beach, CA
06.2013
Skills
Scheduling management
Customer invoicing
Process implementation
Supply ordering
Inventory oversight
Project scheduling
Administrative management
Logistics coordination
Vendor engagement
Operations management
Project management
Activities
Khmer Arts Academy- Dancer Created Cambodian culture awareness through performing at community events Mentored child and teen dancers
Timeline
Operations Coordinator
Khmer Girls In Action
11.2024 - Current
Cook
Pacifica Hotels at The Wayfarer DTLA
05.2021 - 08.2022
Mail Clerk
AARP
04.2018 - 03.2020
Main Food Prep/Lead Cashier & Server
Nuddlehaus
03.2017 - 12.2017
High School diploma - undefined
Long Beach Polytechnic High School
Culinary Arts Certificate - Hospitality Administration And Management