Linda Lawlor
Clinton Corners,NY
Summary
Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and 18 years of experience in Bus Driver roles. Hardworking employee enthusiastic about learning the transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
35
35
years of professional experience
Work History
Head Bus Driver
Hyde Park Central School District
09.2024 - Current
- Maintain all employee records to ensure they are up to date on requirements for New York State Department of Motor Vehicle.
- Maintain and submit all information on our employees to the New York State Education Department quarterly.
- Administer all tests required by New York State bi-annually and annually for all drivers, monitors, office staff and mechanics.
- Take complaints and concerns from parents and then help provide solutions that help everyone.
- Attend accidents when they happen and take written report for the school district, working with the police and drivers involved, obtaining police reports.
- Working with drivers and monitors when they have problems, or I've received a complaint.
- Decide when/why a driver or monitor may need to be retrained.
- Train drivers, monitors, office staff and mechanics in refresher classes two times a year as required by New York State.
- Check on bus stops to make sure they are safe.
- Championed ongoing education among veteran drivers through continuing education courses addressing industry trends and new technologies.
- Enhanced driver safety by conducting comprehensive training sessions on defensive driving techniques and emergency procedures.
School Bus Driver Trainer
Hyde Park Central School District
09.2021 - 08.2024
- Streamlined the training process by developing efficient scheduling systems to accommodate multiple training groups simultaneously.
- Facilitated collaboration among trainers by organizing team meetings to discuss best practices and share experiences in our field.
- Supported trainee success with tailored lesson plans that accommodated individual learning styles and needs.
- Enhanced driver safety by conducting comprehensive training sessions on defensive driving techniques and emergency procedures.
School Bus Driver
Hyde Park Central School District
09.2014 - 08.2021
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Transported passengers safely along prescribed routes according to tight schedules.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
Owner/Office Manager
Truckin A, LLC
03.2016 - 03.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
School Bus Driver
First Student
09.2006 - 08.2014
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Transported passengers safely along prescribed routes according to tight schedules.
- Actively did charters, transporting customers to their wedding destinations, or teams to their games, etc.
Telephone Operator
Central Hudson Gas & Electric Corp
06.1995 - 04.1998
- Reduced call waiting times by efficiently managing high call volumes and utilizing effective multitasking techniques.
- Maintained strict confidentiality when handling sensitive information, adhering to both company policies and applicable laws.
- Monitored call queues and worked quickly to answer and resolve inquiries within target timeframes.
- Took complaints from customers and helped them to find a solution.
- Worked diligently with customers and colleagues when there were multiple power outages affecting much of our service area.
Secretary
Central Hudson Gas & Electric Corp.
06.1990 - 06.1995
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
No Degree - Business
Dutchess Community College
Poughkeepsie, NYHigh School Diploma -
Franklin Delano Roosevelt High School
Hyde Park, NY06-1990
Skills
- Traffic regulations
- Customer service
- Public interaction
- School Bus Driver Instructor (SBDI)
- 19A Certified Examiner
- 2024 Dutchess County School Bus Driver of the Year
- Accident Investigation Course
- Dispatcher Course
Timeline
Head Bus Driver
Hyde Park Central School District
09.2024 - Current
School Bus Driver Trainer
Hyde Park Central School District
09.2021 - 08.2024
Owner/Office Manager
Truckin A, LLC
03.2016 - 03.2019
School Bus Driver
Hyde Park Central School District
09.2014 - 08.2021
School Bus Driver
First Student
09.2006 - 08.2014
Telephone Operator
Central Hudson Gas & Electric Corp
06.1995 - 04.1998
Secretary
Central Hudson Gas & Electric Corp.
06.1990 - 06.1995
No Degree - Business
Dutchess Community College
High School Diploma -
Franklin Delano Roosevelt High School
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