Summary
Overview
Work History
Education
Skills
Timeline
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Linda Le

Havertown,PA

Summary

With a proven track record in both retail and customer service environments, I excel in coaching and process improvement, enhancing team efficiency and customer satisfaction. Skilled in mentoring and safety procedures, I've significantly contributed to workplace optimization and conflict resolution, demonstrating a robust ability to lead and innovate in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Perishable Team Leader Trainee

Wegmans Supermarket
Collegeville, PA
04.2024 - Current
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Provided coaching and feedback on employee performance, encouraging professional development.

Warehouse Supervisor

DSW Shoe Warehouse
Wynnewood, PA
07.2022 - 03.2023
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Supervised loading and unloading of materials from incoming trucks.
  • Addressed any problems that may arise during day-to-day operations in a timely manner.

Assistant General Manager

Zoe's Kitchen Inc.
Newtown Square, PA
08.2020 - 12.2020
  • Ensured that customer service standards were met or exceeded at all times.
  • Analyzed financial data and prepared reports for senior management.
  • Provided training, guidance, and support to staff members on proper procedures and policies.

Sales Supervisor

DSW Shoe Warehouse
King Of Prussia, PA
05.2018 - 07.2020
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
  • Intervened in difficult customer situations to resolve issues quickly and efficiently.

Education

Associate of Science -

DCCC
Newtown Square, PA
05-2022

High School Diploma -

Haverford Highschool
Havertown
06-2011

Skills

  • Coaching
  • Mentoring
  • Complaint resolution
  • Process improvement
  • Loss prevention
  • Safety processes and procedures

Timeline

Perishable Team Leader Trainee

Wegmans Supermarket
04.2024 - Current

Warehouse Supervisor

DSW Shoe Warehouse
07.2022 - 03.2023

Assistant General Manager

Zoe's Kitchen Inc.
08.2020 - 12.2020

Sales Supervisor

DSW Shoe Warehouse
05.2018 - 07.2020

Associate of Science -

DCCC

High School Diploma -

Haverford Highschool

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Linda Le