Summary
Overview
Work History
Education
Skills
Timeline
PROGRAMS
Generic

Linda Loless

Summary

Diligent Administrative Assistant with solid background in data entry and administrative support. Successfully managed data integrity and accuracy in various projects, ensuring smooth workflow and timely completion. Demonstrated proficiency in database management and data verification, consistently maintaining high standards of data quality and efficiency.

Overview

11
11
years of professional experience

Work History

Data Entry Specialist

Battelle
09.2020 - 08.2021
  • Efficiently and accurately processing information into the database, ensuring smooth transition of data. Handling of email and phone correspondence and organizational needs of the workspace. Maintaining a team-oriented outlook on all projects and being able to navigate client issues in a helpful and positive manner. Responsible for protecting vital client information following HIPAA Law.

Travel Leasing Agent

Oakwood Management Co.
06.2018 - 01.2020
  • Responsibilities included handling lease negotiations and providing accurate information for potential tenants, including handling renewals for current tenants. Reach out to prospects via phone and email. Assist and communicate with various property managers. Fulfill staffing needs as needed, and gather and prepare work orders for maintenance per client needs. Mitigate tenant needs and complaints and respond quickly to various client needs.

Administrative Assistant

Fred D. Pfening Co.
01.2015 - 01.2018
  • Monitored receivables and initiated a series of steps to resolve delinquencies, while ensuring customer loyalty and satisfaction. This included creating delinquency reports that presented results of collection effort to management. Responsible for payroll reports through proper documentation of data, including time card information. Maintained channels of communication between clients relating to receivables without requiring litigation.

Customer Service Representative

JCPenney
01.2014 - 01.2015
  • Intake customer call-in orders and prepare orders accurately, in a timely manner. Assist customers and help resolve customer inquiries and issues. Ensuring customer satisfaction by adopting active-listening techniques and understanding customer issues, as well as acknowledging customer perspective and providing beneficial solutions.

Marketing & Customer Service Representative

Liberty Tax Service
01.2011 - 04.2013
  • Preparing and entering customer tax information necessary to accurately complete tax returns and other tax related services. Responsible for maintenance of files, including updating client files, database information, and official records. Ensuring a clean and organized workspace. Handling incoming customer communication and responding efficiently to any issues or inquiries.

Education

Associate of Science - Communications

Franklin University
Columbus, OH
08-2026

Skills

  • Scheduling and intake
  • Accounts Payable Experience
  • Guest Relations Experience
  • Outstanding Customer Service
  • Database familiarity
  • Fair Housing Regulations
  • Library Services
  • Property Leasing
  • Property Management
  • Tax Experience
  • Order Entry
  • Time Management
  • Marketing
  • Office Experience
  • Administrative Experience
  • Event Planning
  • Customer support
  • Data entry
  • Word processing
  • Clerical experience
  • Analysis skills
  • Verbal and written communication skills
  • Negotiation skills
  • Problem-solving
  • Computer proficiency
  • Adaptability

Timeline

Data Entry Specialist

Battelle
09.2020 - 08.2021

Travel Leasing Agent

Oakwood Management Co.
06.2018 - 01.2020

Administrative Assistant

Fred D. Pfening Co.
01.2015 - 01.2018

Customer Service Representative

JCPenney
01.2014 - 01.2015

Marketing & Customer Service Representative

Liberty Tax Service
01.2011 - 04.2013

Associate of Science - Communications

Franklin University

PROGRAMS

  • Yardi
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Office
  • Microsoft Excel
  • Google docs

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Linda Loless