Linda Martin
Temple,TX
Summary
Healthcare professional with 18+ years of experience in nursing home administration. Skilled at creating collaborative environments that drive improvements in patient satisfaction and staff productivity. Demonstrated reliability, adaptability, and a strong background in regulatory compliance and effective team leadership. Proven track record of successfully leading teams of 80-100 employees, ensuring financial success and positive clinical outcomes.
Overview
9
9
years of professional experience
Work History
Licensed Nursing Facility Administrator
Caraday Healthcare
01.2018 - 02.2025
- Increase CMS star rating from 1 star to 4 star through quality improvement processes
- Designed and executed a COVID 19 specialty unit in 2020 to relieve hospital influx serving over 9 months
- Increased retention from 30% to 67% over a year and eliminating contract labor through strategic planning and implementation of team member onboarding and retention programs
- Maintain or exceeding budgeted census, revenue and expenses quarterly 98% of the time
- Audit clinical and financial data for compliance with policies and regulations
- Implemented utilization of Sharepoint to allow information sharing and collaboration
- Investigate and resolve grievances and reporting to HHSC when appropriate utilizing TULIP system
Administrator in Training/ Business Office Manager
Rapid Recovery Center of Waco
06.2017 - 03.2018
- Shadowed administrator, learning operational and regulatory practices. Assisted in projects to promote positive financial outcomes
- Conducted new hire on-boarding ensuring compliance with company policies and procedures
- Maintained all records for the facility for all payors
Administrator in Training/ Business Office Manager
Hearthstone Health Center
10.2015 - 06.2017
- Maintained complete records of the financial transactions of a 120-bed skilled nursing facility
- Performed admissions and client retention and assisted residents and families with Medicaid Eligibility, benefits and medicare and managed care billing
Education
Master’s - Healthcare Leadership
Western Governors University
Austin, TX01.2020
Bachelor of Science - Business Management
Western Governors University
Austin, TX01.2016
Skills
- Proficient in Microsoft Word
- Advanced Excel Proficiency
- SharePoint Collaboration Tools
- Expertise in Microsoft Teams
- PointClickCare Proficiency
- Crisis Response Expertise
- Problem-Solving in Conflicts
- Root Cause Analysis
- Budget Management Alignment
- Vendor Relationship Management
- Project Facilitation
- Effective Time Management
- Client Support
- Effective Leadership
- Collaborative Team Development
- Effective Deadline Management
- Operations Management Expertise
Timeline
Licensed Nursing Facility Administrator
Caraday Healthcare
01.2018 - 02.2025
Administrator in Training/ Business Office Manager
Rapid Recovery Center of Waco
06.2017 - 03.2018
Administrator in Training/ Business Office Manager
Hearthstone Health Center
10.2015 - 06.2017
Bachelor of Science - Business Management
Western Governors University
Master’s - Healthcare Leadership
Western Governors University
Similar Profiles
Mallory BaughMallory Baugh
Speech Language Pathologist at Caraday HealthcareSpeech Language Pathologist at Caraday Healthcare
Coraima MorinCoraima Morin
Speech Language Pathologist at Caraday HealthcareSpeech Language Pathologist at Caraday Healthcare
Juan SanchezJuan Sanchez
Certified Nursing Assistant at CaraDay HealthcareCertified Nursing Assistant at CaraDay Healthcare