Websites
Skills
Summary
Work History
Education
Languages
Generic
Linda McClendon

Linda McClendon

Baton Rouge,LA

Websites

Skills

  • Negotiation
  • Customer Service
  • Written & Verbal Communication
  • Leadership team building
  • Organizational leadership
  • Operational excellence
  • Attention to detail
  • Reliability and punctuality
  • Hospitality service expertise
  • Professional appearance

Summary

Professional with experience in customer service and safety protocols, prepared for this role. Known for reliability and adaptability in achieving business objectives and leading teams. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and customers.

Work History

President • Chief Operating Officer

Supreme Bliss Cleaning
07.2020 - Current
  • I have recruited over 50 candidates that are currently staffed and half are going for promotions. With my relationships, I have established many residential and commercial contracts for my current business.
  • Developed and implemented training programs for staff to improve service quality and customer satisfaction.
  • Oversaw operational workflows, enhancing efficiency across all cleaning services.
  • Analyzed customer feedback to identify areas for service improvement and implement necessary changes.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.

Associate Banker

JP Morgan Chase
11.2023 - 06.2025
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Managed daily transaction processing, ensuring accuracy and compliance with banking regulations.
  • Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Monitored and verified suspicious activity on customer accounts.
  • Educated customers on online banking and mobile banking applications.

Customer Care Representative

Cox Communications
08.2018 - 07.2020
  • During my tenure at Cox, I was given the ‘Best of the Bayou’ award on a monthly basis, which is the highest mark of customer service within the company.
  • Provided accurate product information and service updates to enhance customer satisfaction.
  • Resolved customer inquiries and issues via phone, chat, and email communication.

Education

Bachelor of Business Administration And Management -

University of Phoenix
12.2023

Languages

English
Native or Bilingual

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