Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Linda Mendoza

44 Morton St Brentwood

Summary

Dynamic and detail-oriented professional with experience at FedEx Express, recognized for enhancing package handling efficiency and reducing damage rates. Proven problem-solver with strong team collaboration skills, adept at maintaining safety protocols and fostering positive communication. Bilingual and adaptable, committed to delivering exceptional service and ensuring smooth operations.

Overview

2
2
years of professional experience

Work History

Package Handler

FedEx Express
10.2024 - 03.2025
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Followed safety regulations to maintain safe work environment.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Supported team morale by fostering positive communication and collaboration among coworkers.

Receptionist

La Bottega Gourmet
08.2023 - 05.2024
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.

Receptionist

Restaurant Depot
12.2022 - 03.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.

Education

High School Diploma -

Amityville Memorial High School
Merrick, NY
06.2019

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Packaging
  • Adaptable to change
  • Problem-solving
  • Attention to detail
  • Critical thinking
  • Fast learner
  • Bilingual
  • Responsible

Languages

Spanish
Native or Bilingual

Timeline

Package Handler

FedEx Express
10.2024 - 03.2025

Receptionist

La Bottega Gourmet
08.2023 - 05.2024

Receptionist

Restaurant Depot
12.2022 - 03.2023

High School Diploma -

Amityville Memorial High School

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