Linda Mendoza
44 Morton St Brentwood
Summary
Dynamic and detail-oriented professional with experience at FedEx Express, recognized for enhancing package handling efficiency and reducing damage rates. Proven problem-solver with strong team collaboration skills, adept at maintaining safety protocols and fostering positive communication. Bilingual and adaptable, committed to delivering exceptional service and ensuring smooth operations.
Overview
2
2
years of professional experience
Work History
Package Handler
FedEx Express
10.2024 - 03.2025
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Supported team morale by fostering positive communication and collaboration among coworkers.
Receptionist
La Bottega Gourmet
08.2023 - 05.2024
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Receptionist
Restaurant Depot
12.2022 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Education
High School Diploma -
Amityville Memorial High School
Merrick, NY06.2019
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Packaging
- Adaptable to change
- Problem-solving
- Attention to detail
- Critical thinking
- Fast learner
- Bilingual
- Responsible
Languages
Spanish
Native or Bilingual
Timeline
Package Handler
FedEx Express
10.2024 - 03.2025
Receptionist
La Bottega Gourmet
08.2023 - 05.2024
Receptionist
Restaurant Depot
12.2022 - 03.2023
High School Diploma -
Amityville Memorial High School
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