Linda Mery
Mission,TX
Summary
Trained in customer service with knowledge of booking records and sale records of total summing as well as service in hot food handling. High energy and outgoing with a dedication to positive guest relations. Building partnership and company success, fair under pressure, and punctual. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
Work History
Commercial Trucker Driver
Busy Bee Transportation LLC
Florida City, Florida
02.2026 - Current
- Operated long-haul trucks across various states safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Communicated with dispatch regarding routes, delays, and other updates.
Commercial Trucker Driver
Knight Transportation
Indianapolis, Indiana
09.2025 - 02.2026
- Operated long-haul trucks across various states safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Communicated with dispatch regarding routes, delays, and other updates.
- Adhered to all federal and state transportation regulations during operations.
Commercial Trucker Driver
Swift Transportation
Laredo, TX
05.2025 - 09.2025
- Operated long-haul trucks across various states safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Communicated with dispatch regarding routes, delays, and other updates.
- Adhered to all federal and state transportation regulations during operations.
- Managed cargo loading and unloading to prevent damage during transport.
Customer Service Representative
TTEC
Mcallen, TX
05.2019 - 06.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
- Developing and maintaining relationships with customers, assisting with updates to account, answering any questions in regards to uses on information.
Assistant Property Manager/Leasing Specialist
Yakin Kamolsorn
Edinburg, Tx
03.2013 - 10.2020
- Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
- Compiled and conveyed all operational and financial data to regional manager.
- Inspected grounds, facilities and equipment to determine repair and maintenance needs.
- Kept records of correspondence with residents and tenants.
- Checked common areas regularly to keep neat, clean and free of debris.
- Collected monthly assessments, rental fees, deposits and payments.
- Reviewed and interpreted vendor contracts to effectively enforce all requirements.
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Settled tenants conflicts using persuasive communication skills and knowledge of leasing agreements.
Waitress
Logan's Roadhouse
McAllen, TX
02.2010 - 10.2012
- Assisted guests with making menu choices in an informative and helpful fashion.
- Appropriately suggested additional items to customers to increase resturant sales.
- Regularly checked on guests to ensure satisfaction with each food course and beverages.
- Consistently adhered to quality expectations and standabrds.
- Routinley cleaned tables, floors, glassware, window silks,storage areas and service refrigerator
Warehouse Worker
Spherion Staffing
Mcallen, Tx
10.2010 - 04.2012
- Prepared inventory for sales floor or direct-to-customer transfers by affixing tags and labels, preparing shipments or palatalizing boxes for merchandising.
- Moved boxes, containers and pallets with equipment such as [Pallet Jack] and Pallet Trucks to meet demanding production targets.
- Picked and prepared many shipments per day in small square footed warehouse environment.
- Loaded perishable and non-perishable items into trucks according to planned delivery schedules.
- Examined incoming materials and products to assess quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
- Recognized and reported defective material and equipment to Supervisor for immediate remediation.
- Scanned container labels to verify contents and determine target destination using RF scanners.
- Maintained cleanliness and organization of ones area.
- Stacked cardboard boxes and pallets.
Education
High School Diploma -
PSJA high school
Pharr, tx, hidalgoSome College (No Degree) - Medical Assisting
STVT
McallenSkills
- Friendliness
- cheerful and punctual
- Attention to Detail
- full of Energy
- Great with Problem Solving
- very Focus
- How to Use Skills Lists
- Point of sale system operation
- Food safety understanding
- upbeat,friendly, and positive
- Highly responsible and reliable
- Credit card payment processing
- Retail sales customer service
- Call Center Operations
- Project management
- Issue and conflict resolution
Education and Training
other
Timeline
Commercial Trucker Driver
Busy Bee Transportation LLC
02.2026 - Current
Commercial Trucker Driver
Knight Transportation
09.2025 - 02.2026
Commercial Trucker Driver
Swift Transportation
05.2025 - 09.2025
Customer Service Representative
TTEC
05.2019 - 06.2022
Assistant Property Manager/Leasing Specialist
Yakin Kamolsorn
03.2013 - 10.2020
Warehouse Worker
Spherion Staffing
10.2010 - 04.2012
Waitress
Logan's Roadhouse
02.2010 - 10.2012
High School Diploma -
PSJA high school
Some College (No Degree) - Medical Assisting
STVT