Linda Metzer
Powell
Summary
Dynamic District Administrator Assistant with experience in driving operational improvements and ensuring compliance. Known for strong problem-solving abilities and adaptability, contributing to enhanced service delivery and increased employee engagement.
Overview
6
6
years of professional experience
Work History
District Administrator Assistant
Axis Energy Services
Powell, WY
01.2025 - 03.2026
- Coordinated district-wide operational initiatives to enhance efficiency and streamline processes.
- Managed scheduling and resource allocation to optimize workforce productivity across service areas.
- Collaborated with cross-functional teams to address operational challenges and implement effective solutions.
- Developed training materials and conducted sessions to improve staff performance and compliance with safety protocols.
- Analyzed data trends to identify areas for operational improvement and informed strategic decision-making.
- Facilitated communication between management and field operations to ensure alignment on project objectives.
- Assisted in the development of policies aimed at enhancing service delivery and customer satisfaction standards.
- Implemented tracking systems for performance metrics, contributing to continuous improvement initiatives within the district.
- Collaborated with human resources department in recruitment efforts that led to an increase in qualified candidates.
- Implemented comprehensive safety protocols, resulting in reduced incidents.
- Managed invoicing procedures using accounting software for efficiency.
- Coordinated with clients to resolve billing discrepancies and inquiries.
- Increased on-time payments by promptly generating and sending out invoices to clients.
- Assisted in onboarding processes for new employees, ensuring a smooth transition into the organization.
- Coordinated employee training sessions, enhancing skills and compliance with company policies.
- Managed employee records and documentation, maintaining accuracy and confidentiality of information.
- Responded to employee inquiries regarding benefits and policies, providing timely assistance and information.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Set up orientations and initial training for new employees.
- Developed and maintained HR policies and procedures.
- Helped employees register for benefits programs using online portals.
Office Administrative Assistant
Brigade Energy Services
Powell, WY
06.2022 - 01.2025
- Managed daily office operations, ensuring efficient workflow and organization.
- Coordinated scheduling for meetings, appointments, and travel arrangements for staff.
- Processed and maintained records using Microsoft Office Suite and internal databases.
- Assisted in onboarding new employees by preparing necessary documentation and resources.
- Developed filing systems to improve document retrieval efficiency and accessibility.
- Drafted correspondence and reports, ensuring clarity and professionalism in communication.
- Collaborated with cross-functional teams to streamline administrative processes and enhance productivity.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Processed billing transactions efficiently, ensuring accuracy in customer accounts.
- Provided exceptional customer service in handling billing inquiries, resolving disputes promptly and professionally.
- Developed strong relationships with clients, fostering trust and effective communication regarding billing matters.
Medical Insurance Biller
Big Horn Hearing and Speech
Cody, WY
02.2020 - 05.2022
- Processed medical claims accurately to ensure timely reimbursement from insurance providers.
- Reviewed and corrected claim submissions, reducing denial rates through attention to detail.
- Assisted in training new staff on billing software and coding standards for compliance.
- Collaborated with healthcare providers to resolve billing discrepancies and improve patient satisfaction.
- Boosted customer satisfaction through professional handling of patient inquiries regarding billing matters and insurance coverage.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Optimized the use of practice management software systems for more efficient claim generation and submission processes.
- Maintained strict compliance with federal and state regulations, ensuring proper coding practices were followed consistently.
- Expedited payment turnaround time with efficient follow-up on outstanding claims, addressing issues as necessary.
Education
No Degree - Accounting And Finance
Northwest College
Powell, WYHigh School Diploma -
Powell High School
Powell05-2002
Skills
- Organizational leadership
- Safety
- Facilities management
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Staff training and development
- Sales operations
- Self motivation
- Client relationship management
- Appointment scheduling
- Professionalism
Timeline
District Administrator Assistant
Axis Energy Services
01.2025 - 03.2026
Office Administrative Assistant
Brigade Energy Services
06.2022 - 01.2025
Medical Insurance Biller
Big Horn Hearing and Speech
02.2020 - 05.2022
No Degree - Accounting And Finance
Northwest College
High School Diploma -
Powell High School