Linda Mills
OKLAHOMA CITY
Summary
Dynamic and results-oriented professional with a proven track record at Von Maur, adept at increasing customer satisfaction and engagement through exceptional service and strategic selling techniques. Skilled in inventory management and leveraging leadership qualities to enhance team productivity. Demonstrated expertise in customer and client engagement, with a commitment to continuous improvement and performance enhancement.
Overview
20
20
years of professional experience
Work History
Ssles Sssociate
Von Maur
04.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
Registered Nurse, Medical-Surgical Unit
DEACONESE/BAPTIST
10.2004 - 02.2022
- Administered medications and treatment to patients and monitored responses.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
- Managed caseload of Number patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Implemented fall prevention strategies to minimize patient injuries and promote a safe environment within the medical-surgical unit.
Education
NURSING Degree - Health And Wellness
Okc Community College
Okc02.1998
University Of Tampa
02.1969
Skills
- Leadership qualities
- Customer interaction
- Cash handling
- Customer engagement
- Decision-making
- Courteous and professional
- Flexible schedule
- Oral communication
- Client engagement
- Product knowledge
- Cross-functional teamwork
- Performance improvement
- Sales techniques
- Sales expertise
Timeline
Ssles Sssociate
Von Maur
04.2023 - Current
Registered Nurse, Medical-Surgical Unit
DEACONESE/BAPTIST
10.2004 - 02.2022
NURSING Degree - Health And Wellness
Okc Community College
University Of Tampa
Accomplishments
Exceed expectations in sales and developed clientele list and visual presentations for department. In nursing I handled patients from intake to discharge managing wound care ,medication administration, therapy, explain procedures, discharge instruction while maintaining their dignity and trust with compassion.
Similar Profiles
ELIZABETA HRISTOVSKAELIZABETA HRISTOVSKA
Sales Associate at VON MAURSales Associate at VON MAUR
Slade DavisSlade Davis
Production Publisher at Von MaurProduction Publisher at Von Maur
Brooke BellBrooke Bell
Department Manager at Von MaurDepartment Manager at Von Maur