Linda Milton
Houston,TX
Summary
Veteran Phlebotomist/Lab Technician with a proven track record of excellence working in clinics and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals and also an effective Medical Assistant, with 12 years experience, who adapts easily to changing environments and demands.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Phlebotomist II
Quest Diagnostics
01.2024 - Current
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Verified proper storage and transportation of specimens to laboratories.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Reviewed and processed requisitions for laboratory tests.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Mobile Phlebotomist
Natera
03.2020 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Used personal protective equipment correctly to protect coworkers and patients
- Packaged and shipped specimens to central lab daily
- Tracked collected specimens by initialing, dating and noting times of collection
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Research Phlebotomist
Javara, Inc
11.2023 - 01.2024
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Organized daily work based on collection priority.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Centrifuged blood samples as outlined in clinical protocols.
- Verified proper storage and transportation of specimens to laboratories.
Phlebotomy Trainer
Pathgroup
01.2022 - 03.2023
- Collaborated with Pathconnect instructors to implement best practices to enhance student learning
- Assigned students to patients based on students' learning objectives and patient needs
- Evaluated students' competencies through written assignments and examinations
- Provided immediate and constructive feedback to students individually and as group
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching
- Analyzed clinical settings' success in helping students achieve course and program outcomes
- Carried out day-to-day duties accurately and efficiently
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Specimen Collector
Fulgent Genetics
11.2021 - 01.2022
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise
- Oversaw in-person and curbside patient registration and processing
- Performed nasal swab and rapid antibody testing via blood droplet collection
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions
- Traveled to multiple locations daily.
Phlebotomist Technician
Willowbrook Methodist Hospital
08.2021 - 12.2021
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs
- Worked directly with patients with covid
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures
- Monitored patients for reactions and verified sample quality.
Medical Lab Technician
Fairview Health Systems
06.2021 - 08.2021
- Build trust and minimize patient discomfort during phlebotomy
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
- Drew blood through venous incision or puncture to obtain sample for analysis and diagnosis
- Prepared blood smears and determined levels of normalcy
- Performed laboratory testing and operated automated equipment within limits
- Followed proper guidelines for safe handling of blood, body fluids and hazardous chemicals
- Performed microscopic examinations, genetic tests and infectious conditions tests to detect and quantify different compounds in blood.
Patient Service Rep
Inovi Fertility & Genetics Institute
11.2020 - 06.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Documented vital signs and health history for patients in clinic and hospital environments
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Called and faxed pharmacies to submit prescriptions and refills
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Phlebotomist
Genalyte Inc
02.2019 - 10.2020
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Performed laboratory testing and operated automated equipment within limits
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
Lead Phlebotomist/Clinician/Scrub Tech/Andrologist
Aspire Fertility
12.2015 - 02.2019
- Professional bedside manner
- Strong clinical judgment
- Specimen labeling procedures
- Time management
- Detail-oriented
- Infection control
- Diagnostic testing procedures while efficiently collecting blood specimens
- Efficiently able to process and troubleshoot blood samples on Access2 machine
- Process ejaculate samples and prepare them for insemination use as well as diagnostic testing
- Collected urine, saliva and blood samples for testing
- Adhered to compliance standards for confidentiality, accuracy and safety
- Evaluated patient care needs, prioritized treatment, and maintained patient flow
- Administered job knowledge assessments and competency testing for certification-level training
- Prepared the OR by ensuring it met asepsis standards, as well as setting out, organizing and counting all tools and equipment necessary for each procedure
- Observed the surgeon's body language, movements and demeanor during operations to efficiently anticipate his or her needs
- Administered medications and assisted in diagnostic testing for HIV-positive patients
- Mentored new hires, resulting in stronger staff development and increased productivity
- Recognized talented staff to fill the key positions and maximize productivity
- Developed and recorded videos for later use
- Performed routine vital signs.
Phlebotomist Lead/Coach Driver
Gulf Coast Regional Blood Center
11.2012 - 01.2016
- Verified data integrity and accuracy
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Accurately labeled vacutainer tubes with patient name, date and time of collection
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories
- Provided patient education
- Trained new staff on quality control procedures
- Identified test discrepancies
- Maintained a safe and clean environment up to infection control standards
- Attended required training, education and meetings
- Pre-screening
- Performs duties in compliance with all applicable regulatory and accrediting agencies, including but not limited to OSHA regulations and the current Good Manufacturing Practices
- Health education
- Patient confidentiality
- Sample and specimen collection & storage
- Recording data
- Specimen collection and analysis
- Quality control.
Education
Bachelor of Science - Nursing BSN
Chamberlain College of Nursing
Houston, TX03.2026
Medical Assistant -
Everest Institute
Houston, TX07.2012
High School Diploma -
Jasper High School
Jasper, TX05.2010
Skills
- Apheresis Phlebotomy (Haemonetics)
- Routine Vital Signs
- Class B CDL License
- Microsoft Office
- Mentoring
- Donor Phlebotomy Certified
- Patient Education
- Patient Vitals
- Hormone Assay- Access2
- Employee Training
- Occupational Health and Safety
- Phlebotomy
- Microsoft Excel
- Microsoft PowerPoint
- Date Entry (90 wpm)
- Injections
- Patient Scheduling
- Sterile Technique
- Scrub-In OR Procedures
- Patient Contact
- Blood Collection
- Infection Control
- Information collection
- Patient support
- Venipuncture Expertise
- Quality control guidelines
Certification
- BLS
- CPR certified through American Heart Association Certified Phlebotomy Technician
Timeline
Phlebotomist II
Quest Diagnostics
01.2024 - Current
Research Phlebotomist
Javara, Inc
11.2023 - 01.2024
Phlebotomy Trainer
Pathgroup
01.2022 - 03.2023
Specimen Collector
Fulgent Genetics
11.2021 - 01.2022
Phlebotomist Technician
Willowbrook Methodist Hospital
08.2021 - 12.2021
Medical Lab Technician
Fairview Health Systems
06.2021 - 08.2021
Patient Service Rep
Inovi Fertility & Genetics Institute
11.2020 - 06.2021
Mobile Phlebotomist
Natera
03.2020 - Current
Phlebotomist
Genalyte Inc
02.2019 - 10.2020
Lead Phlebotomist/Clinician/Scrub Tech/Andrologist
Aspire Fertility
12.2015 - 02.2019
Phlebotomist Lead/Coach Driver
Gulf Coast Regional Blood Center
11.2012 - 01.2016
Bachelor of Science - Nursing BSN
Chamberlain College of Nursing
Medical Assistant -
Everest Institute
High School Diploma -
Jasper High School