Stephanie Weller
Oak Creek,Wisconsin
Summary
Competent Phlebotomy Technician with 18 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
11
11
years of professional experience
Work History
Phlebotomist II
Advocate Aurora Health Care
07.2020 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Phlebotomist
Sonora Quest Laboratories
07.2019 - 06.2020
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Assistant Store Manager
Foot Locker
03.2013 - 06.2020
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Donor Specialist
Vitalant
02.2016 - 05.2019
- Enhanced donor retention by providing excellent customer service and maintaining strong relationships with donors.
- Increased donation frequency through personalized follow-ups and tailored communication strategies.
- Screened potential donors for eligibility, ensuring safe and compliant donation procedures.
- Facilitated efficient donor processing by managing appointment scheduling and maintaining accurate records.
- Collaborated with team members to ensure smooth daily operations and exceptional donor experiences.
- Contributed to achieving organizational goals through active participation in staff meetings and continuous improvement initiatives.
- Provided compassionate support to first-time donors, easing anxieties and creating positive experiences.
Education
Associate of Science - Medical Laboratory Technology
Milwaukee Area Technical College
Milwaukee, WI03.2024
Phlebotomy Certificate - Phlebotomy
Milwaukee Area Technical College
Milwaukee, WI05.2005
High School Diploma -
Gateway Technical College
Kenosha, WI02.2002
Skills
- Infection Control
- Paperwork Processing
- Patient Confidentiality
- Specimen Preparation
- Sample and Specimen Collection
- Specimen Labeling Procedures
- Venipuncture
- Quality Control Guidelines
- Medical Terminology Knowledge
- Specimen Handling
- Venipuncture Expertise
- HIPAA Compliance
- Pediatric phlebotomy
- Geriatric phlebotomy
- Anatomy and physiology
Timeline
Phlebotomist II
Advocate Aurora Health Care
07.2020 - Current
Phlebotomist
Sonora Quest Laboratories
07.2019 - 06.2020
Donor Specialist
Vitalant
02.2016 - 05.2019
Assistant Store Manager
Foot Locker
03.2013 - 06.2020
Associate of Science - Medical Laboratory Technology
Milwaukee Area Technical College
Phlebotomy Certificate - Phlebotomy
Milwaukee Area Technical College
High School Diploma -
Gateway Technical College
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