Dynamic HR leader and executive partner with a proven track record of aligning people strategies and leadership capabilities with overarching business objectives. Expertise includes employee relations, compliance, and navigating complex multi-site environments to enhance organizational effectiveness. Recognized by C-suite executives and cross-functional teams for transforming organizational challenges into robust talent management practices and measurable governance. Extensive experience overseeing 14 locations across multiple states within the 3PL, transportation, and retail sectors.
Work History
Human Resources Manager
4 Years 5 Months
SRC Logistics - Illinois, Inc. | 05.2022 - Current
Drove a 76% increase in retention, eliminating severe annual turnover costs, stabilizing core operations, and fostering long-term talent continuity.
Boosted employee satisfaction survey score by 11% (84% to 95%) through transparent leadership initiatives, employee feedback loops, and career development pathing.
Established a 1.25 bench strength ratio by identifying key operational roles and launching a leadership development pipeline for high-potential candidates.
Built and implemented HR policies from the ground up, ensuring full compliance with federal, state, and local laws while aligning with industry best practices.
Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
Established performance management systems to align individual goals with organizational objectives.
Negotiated favorable contracts with vendors, maximizing the value of HR services received while minimizing costs.
Coordinated onboarding, orientation, and new hire paperwork for consistent employee experience.
Partnered with managers on performance issues, attendance concerns, and coaching documentation.
Facilitated recruiting activities, including screening candidates, scheduling interviews, and extending offers.
Human Resources Generalist
3 Years 6 Months
GEODIS | 08.2017 - 02.2021
Partnered with operations leadership to design and execute high-volume labor strategies, seamlessly managing workforce expansion by 212% during peak season.
Implemented employee engagement programs resulting in 47% turnover reduction.
Directed multi-state HR operations across multi-site facilities, delivering end-to-end talent strategy, labor compliance, and workforce optimization for 1000+ employees.
Mitigated organizational compliance risk by proactively tracking statutory requirement, aligning internal HR policies with government regulations, and standardizing multi-jurisdictional reporting standards.
Human Resources Recruiter
2 Years 7 Months
Card Dynamix | 03.2010 - 10.2012
Managed full-cycle recruitment for exempt and non-exempt roles, from sourcing through offer acceptance.
Coordinated interview schedules with hiring managers, ensuring timely communication and candidate follow-up.
Developed sourcing strategies to attract qualified talent through job boards, referrals, and direct outreach.
Partnered with hiring managers to clarify position requirements, ensuring accurate job descriptions and candidate expectations.
Customer Service Supervisor
1 Year 7 Months
Target | 08.2007 - 03.2009
Supervised guest service team, ensuring fast resolution of complaints, returns, and order issues.
Trained cashiers on POS procedures, payment handling, and accurate transaction processing.
Scheduled front-end coverage to maintain service levels during peak customer traffic.
Enhanced team productivity through regular coaching, feedback, and performance evaluations.
Human Resources Recruiter
4 Years
Ltd Commodities | 08.2003 - 08.2007
Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
Maintained applicant tracking system records, preserving accurate candidate data and pipeline visibility.
Partnered with managers to define role requirements, refine job descriptions, and improve hiring consistency.
Supported organizational growth by aligning staffing strategies with business objectives and expansion plans.
Education
MBA - Global Business Management
Purdue Global | Lafayette, IN | 05-2028
Bachelor of Science - Organizational Management - Global Business
Purdue Global | Lafayette, IN | 05-2026
Skills
Compliance Management
Change Management
Leadership Development & Training
Employee Engagement & Retention
Culture Transformation
Labor Relations
Policy Development
Talent Acquisition
Timeline
Human Resources Manager
SRC Logistics - Illinois, Inc.
05.2022 - CurrentRead More
Human Resources Generalist
XPO Logistics
03.2021 - CurrentRead More
Human Resources Generalist
GEODIS
08.2017 - 02.2021Read More
Human Resources Recruiter
Card Dynamix
03.2010 - 10.2012Read More
Customer Service Supervisor
Target
08.2007 - 03.2009Read More
Human Resources Recruiter
Ltd Commodities
08.2003 - 08.2007Read More
Purdue Global
MBA from Global Business Management
Read More
Purdue Global
Bachelor of Science from Organizational Management - Global Business