Jessi Bouknight
Emory
Summary
Results-driven Human Resources Manager skilled in transforming HR practices to optimize operational efficiency and employee engagement. Proven record in implementing effective HR policies, enhancing onboarding processes, and fostering a culture of trust that aligns with organizational goals.
Overview
17
17
years of professional experience
Work History
Human Resources Manager
NCCO
Fort Worth
11.2025 - Current
- Directed HR programs, policies, and processes to enhance operational efficiency.
- Manage full-cycle human resource operational activities to maximize HR employee performance.
- Developed hiring and recruitment policies to ensure transparency and fairness in candidate selection based on merit and job relevance.
- Provide HR consultation services to leadership and department heads.
- Facilitated communication between management and staff through regular meetings to address concerns and gather suggestions.
- Provide guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Assist in developing succession planning strategies for key positions within the organization.
- Handle employee discipline and termination to address policy infractions.
- Align HR policies with federal and local regulations.
- Review job descriptions regularly to ensure accuracy of duties assigned to each position.
- Revised company handbook, ensuring comprehensive coverage of policies and procedures.
- Evaluated current HR processes and recommended changes to improve efficiency.
Human Resources/EHS Manager
INDEVCO North America
Longview
10.2023 - 07.2025
- Directed all HR functions and responsibilities.
- Executed talent acquisition strategies and workforce planning initiatives.
- Handled employee relations and resolved conflicts to maintain a positive work environment.
- Developed organizational strategies and training programs to enhance employee skills and align workforce capabilities with company goals.
- Designed HR strategies and policies to align with organizational objectives.
- Administered employee benefits and compensation programs to ensure compliance and satisfaction.
- Constructed pay for skills platform to improve employee retention and engagement.
- Implemented performance management systems to evaluate and enhance employee performance.
- Managed a team of 100 personnel to achieve operational goals.
- Managed plant safety, environmental, and health initiatives.
- Conducted regular audits of workplace safety practices and compliance standards.
- Created safety policies and procedures aligned with corporate standards and regulations.
- Developed and implemented safety training programs for all employees.
- Implemented a new PPE system.
- Created formal chemical review process, implementing it across 350 chemicals to ensure safety and compliance.
- Managed hazardous materials handling procedures to ensure regulatory compliance.
- Led incident investigations and identified corrective actions for safety improvements.
- Reviewed and updated emergency response plans to enhance workplace preparedness.
- Collaborated with cross-functional teams to enhance environmental health initiatives.
- Coordinated with outside agencies such as OSHA to ensure compliance with their requirements.
Director of Human Resources/Payroll Administrator
Industrial Power Truck & Equipment
Fort Worth
11.2021 - 10.2023
- Spearhead development, implementation, and evaluation of all human resources plans and programs.
- Implemented HRIS management system to streamline HR operations and enhance data accuracy.
- Facilitate, structure, and synchronize human resource functions across three locations in alignment with federal, state, and local standards.
- Monitored compliance with EEO, FMLA, OSHA regulations to ensure adherence.
- Collaborated with leadership on workforce planning and organizational development.
- Established HR department from scratch, nearly doubling employee count to 160.
- Assessed employee performance and offered targeted feedback and coaching.
Human Resource Benefits and Compliance Specialist
Genesis PrimeCare
Marshall
02.2017 - 11.2021
- Directed benefit program oversight and compliance activities for 360 employees.
- Reconciled benefit billing to ensure accuracy during annual enrollment and new hire processes.
- Processed unemployment claims and managed FMLA requests along with other employee-related events.
- Facilitated new hire orientation sessions to enhance employee onboarding experience.
- Conducted investigations and managed employee relations to resolve conflicts and promote a positive work environment.
- Executed all disciplinary actions and terminations.
- Guaranteed safety awareness through employee training and education.
- Consulted with management on training and development initiatives to align employee growth with organizational goals.
Human Resources Manager/Director of Payroll
The Willows of Kilgore
Kilgore
05.2014 - 02.2017
- Managed HR functions (recruitment, benefits, onboarding, compensation, employee relations, payroll, accounts payable) for 120 employees, ensuring alignment with company goals and employee satisfaction.
- Conducted new hire orientation and facilitated compliance with federal and state laws and industry regulations, enhancing organizational adherence and reducing risk.
- Developed and implemented recruitment strategies for diverse healthcare positions.
- Managed employee relations to foster a positive workplace culture.
- Administered benefits programs and communicated options to staff effectively.
Human Resources Manager
Pine Tree Lodge
Longview
01.2009 - 05.2014
- Managed HR and payroll operations for 135 employees, ensuring accuracy and compliance.
- Ensured corporate compliance through development and implementation of strategic policies and procedures.
- Executed timecard processing and bi-monthly payroll, maintaining timely and accurate employee compensation.
- Administered resident trust fund account, ensuring proper financial management and compliance.
- Oversaw the company through a two-year labor board audit.
Education
Senior Professional in Human Resources -
SHRM
Alexandria, VA04-2026
Professional in Human Resources (PHR) -
HR Certification Institute
07-2014
Bachelor of Science - Business Management
Southern New Hampshire University
New Hampshire05-2013
Skills
- Talent acquisition
- Employee onboarding
- Recruitment oversight
- Personnel recruitment
- New employee orientation
- Performance management
- Performance assessment
- Employee relations
- Conflict resolution
- Dispute mediation
- Employee retention
- Employee engagement
- Organizational development
- Career development
- Workforce planning
- Workforce improvements
- HR policy development
- HR guidance
- HR policies
- Compliance management
- Regulatory compliance
- Labor law compliance
- Payroll administration
- Benefits administration
- Benefits programs
- Compensation and benefits
- Staff compensation
- Compensation structuring
- Policy enforcement
- HRIS management
- HR analytics
- Online position posting
- Training facilitation
- Training programs
- Team building
- Risk management
- Records management
- Corrective action planning
- Internal communications
- HRIS management
- Compensation structuring
- Benefits administration
References
- Michael Hill, Plant Manager, INDEVCO North America, Hill@Indevco-na.com, 817-455-8561
- Latonya Gordon, CMA, 903-738-0313
Timeline
Human Resources Manager
NCCO
11.2025 - Current
Human Resources/EHS Manager
INDEVCO North America
10.2023 - 07.2025
Director of Human Resources/Payroll Administrator
Industrial Power Truck & Equipment
11.2021 - 10.2023
Human Resource Benefits and Compliance Specialist
Genesis PrimeCare
02.2017 - 11.2021
Human Resources Manager/Director of Payroll
The Willows of Kilgore
05.2014 - 02.2017
Human Resources Manager
Pine Tree Lodge
01.2009 - 05.2014
Senior Professional in Human Resources -
SHRM
Professional in Human Resources (PHR) -
HR Certification Institute
Bachelor of Science - Business Management
Southern New Hampshire University