LINDA A. MONDACA
Overview
8
8
years of professional experience
Work History
Associate Laboratory Animal Technician
California Institute of Technology
06.2022 - Current
- Oversee training, and update employee training records accordingly.
- Use Microsoft Excel to keep detailed cage inventories for various groups, for financial reconciliation purposes.
- Use Microsoft Lists to update manufacturing, model, and serial number information for equipment.
- Update husbandry, cleaning/maintenance logs, medical records, and inventory records on a routine basis.
- Troubleshoot any issues independently by referring to standard operating procedures.
Pet Therapy Assistant
California Animal Rehabilitation (CARE)
09.2021 - 05.2022
- Understand how to handle pets appropriately according to their physical limitations and conditions
- Report any health concerns or injuries to supervisors in a timely manner
- Update patient’s chart for any injections administered, behavior alerts, owner updates and weight
Veterinary Assistant
West LA Veterinary Group
01.2021 - 09.2021
- Obtain and input patient vitals and history
- Fill patient prescriptions and go over medication with clients
- Run in-house blood work and order requisite forms for specimens sent out to the lab
Business Development Center (BDC) Representative
West Covina Nissan
06.2019 - 01.2021
- Handle inbound calls to address customers questions and concerns
- Maximize appointment setting to contribute to long-term business growth
- Confirm appointments, reschedule appointments as needed, and follow up on missed appointments
- Took thorough notes on the customer relationship management software for every client interaction, including a daily quota of 120 outbound calls
Student Ambassador
Office of Outreach, Recruitment and Educational Partnerships
09.2017 - 05.2019
- Front desk customer service, directing calls, and scheduling appointments for tours
- Conducted campus tours highlighting the school’s history, programs, and student population to crowds of approximately 25 to 100 people
- Traveled to different community outreach events, both individually and with team members, to give prospective students one-on-one information about entry to the university
Education
Bachelor of Science - Animal Science, Pre-Veterinary Science
California State Polytechnic University
Pomona05.2019
Skills
- Fluent in Spanish
- Data entry accuracy
- Verbal and written communication
- Client care service
- Microsoft Word, Outlook, and Excel
- Medical recordkeeping
Timeline
Associate Laboratory Animal Technician
California Institute of Technology
06.2022 - Current
Pet Therapy Assistant
California Animal Rehabilitation (CARE)
09.2021 - 05.2022
Veterinary Assistant
West LA Veterinary Group
01.2021 - 09.2021
Business Development Center (BDC) Representative
West Covina Nissan
06.2019 - 01.2021
Student Ambassador
Office of Outreach, Recruitment and Educational Partnerships
09.2017 - 05.2019
Bachelor of Science - Animal Science, Pre-Veterinary Science
California State Polytechnic University