Linda Myers
Flower Mound,TX
Summary
Seasoned Bank Branch Manager with comprehensive experience in retail banking, loan and deposit growth, and team leadership. Known for delivering exceptional customer service while maximizing profitability. Skilled in risk management, financial analysis, and strategic planning. Have made significant contributions to business development and operational efficiency in previous roles.
Overview
11
11
years of professional experience
Work History
Bank Branch Manager
PNCBank
Flower Mound , Texas
01.2023 - Current
- Analyzed financial statements, loan applications, and credit reports to determine customers' eligibility for loans.
- Conducted regular meetings with employees to discuss goals and performance issues.
- Created strategies for improving customer satisfaction levels at the branch.
- Established relationships with corporate clients to identify potential business opportunities.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Ensured compliance with banking regulations and internal procedures
Branch Manager
PNC Bank, NA
Flower Mound
03.2021 - 01.2023
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
Retail Relationship Manager
BBVA
Flower Mound, Texas
08.2013 - 03.2020
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
- Achieved client loyalty through quality, productivity, service and proactive management.
- Resolved client issues and complaints promptly, maintaining trust and loyalty.
- Established strong relationships with clients through regular, personalized communication.
- Collaborated with internal teams to create customized financial solutions for clients.
- Managed portfolio of client accounts, ensuring high levels of satisfaction and loyalty.
- Identified opportunities for cross-selling and upselling financial products to meet clients' objectives.
Education
High School Diploma -
Deep Creek Construction School
Apple Valley, CA06-1979
Skills
- Branch Operations Management
- Business development expertise
- Reporting familiarity
- Sales Development
- Excels in team leadership
- Business Development
- Account Review
- Coaching and Mentoring
- Interviewing and Hiring
- Sales professional
- Risk Mitigation
Timeline
Bank Branch Manager
PNCBank
01.2023 - Current
Branch Manager
PNC Bank, NA
03.2021 - 01.2023
Retail Relationship Manager
BBVA
08.2013 - 03.2020
High School Diploma -
Deep Creek Construction School