Summary
Overview
Work History
Education
Skills
Certification
Software
Interests
Timeline
Generic

Linda Nguyen

Batesville,AR

Summary

Results-driven Quality Assurance Technician at Peco Foods Inc. with expertise in testing procedures and defect tracking. Enhanced product reliability through rigorous inspections and proactive issue identification, reducing customer complaints significantly. Strong documentation skills and a commitment to safety protocols fostered a culture of excellence and compliance within the team.

In addition to, experienced with quality control processes and procedures. Utilizes analytical skills to detect and address issues promptly. Knowledge of industry standards and best practices ensures consistent delivery of high-quality products. Experienced with quality control processes and procedures. Utilizes analytical skills to detect and address issues promptly. Knowledge of industry standards and best practices ensures consistent delivery of high-quality products.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Quality Assurance Technician

Peco Foods Inc.
08.2019 - Current
  • Conducted quality inspections to ensure product compliance with specifications.
  • Assisted in identifying defects and documenting findings for corrective actions.
  • Collaborated with team members to maintain cleanliness and organization of work areas.
  • Supported training initiatives on quality assurance processes and safety protocols.
  • Engaged in routine audits to monitor adherence to quality standards.
  • Participated in team meetings to discuss quality issues and improvement strategies.
  • Documented inspection results and contributed to maintaining quality records accurately.
  • Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Inspected finished products for overall quality
  • Reduced customer complaints with proactive identification of potential issues during routine testing procedures.
  • Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
  • Provided training on quality assurance best practices for new employees, fostering a culture of excellence within the organization.
  • Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
  • Assisted in external audits, showcasing company''s commitment to maintaining high-quality standards throughout its operations.
  • Increased overall product reliability through diligent monitoring of equipment calibration and maintenance schedules.
  • Conducted routine internal audits, ensuring that all departments adhered to established company policies and procedures related to product quality.
  • Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Educated employees on specific QA standards and confirmed maintenance of standards.

Line Worker

Taco Bell
06.2016 - 01.2019
  • Maintained cleanliness and organization of workstations to promote safety standards.
  • Operated food preparation equipment to ensure timely service delivery.
  • Supervised kitchen operations during shifts, ensuring adherence to safety and hygiene standards.
  • Trained and mentored new kitchen staff on food preparation techniques and equipment usage.
  • Developed daily prep lists to enhance workflow efficiency and meal service speed.
  • Coordinated inventory management, reducing waste through efficient stock rotation practices.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.

Education

Bachelor of Science - Psychology

Thomas Edison State University
Trenton, NJ
12-2024

Skills

  • Testing procedures
  • Auditing
  • Equipment inspection
  • Lab equipment maintenance
  • Calibration
  • Documentation skills
  • Performance testing
  • Line checking
  • Safety protocols
  • Quality assurance requirements
  • Defect tracking
  • Customer focus

Certification

  • CQT - Certified Quality Technician

Software

Microsoft

Google

Interests

  • Getting involved in local advocacy groups to promote positive change in the community
  • Volunteer Work
  • Offering time and support to shelters for the homeless, women, and animals
  • Animal Welfare Advocacy

Timeline

Quality Assurance Technician

Peco Foods Inc.
08.2019 - Current

Line Worker

Taco Bell
06.2016 - 01.2019

Bachelor of Science - Psychology

Thomas Edison State University