Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

LINDA NIEVES

Dental Care at Avalon Park
Orlando,FL
13
years of professional experience

Highly organized administrative professional with 14+ years of experience supporting high-volume business operations through complex scheduling, customer service, documentation management, and cross-functional coordination. Proficient in SAP, Microsoft Office, and data management with a proven ability to manage competing priorities while maintaining accuracy and confidentiality. Recognized for building strong relationships, coordinating multiple priorities, and delivering an exceptional experience for clients and internal stakeholders. Seeking to leverage these strengths as a Talent Acquisition Recruiting Coordinator.

Work History

Business Assistant

3 Years 11 Months
Dental Care at Avalon Park | 08.2022 - Current
  • Coordinate high-volume scheduling for multiple providers while balancing changing priorities.
  • Serve as the primary point of contact for patients, specialists, insurance carriers, and internal team members.
  • Maintain confidential electronic records while ensuring HIPAA compliance.
  • Utilize SAP and Microsoft Office applications to support daily administrative operations.
  • Coordinate referrals with specialty offices and ensure documentation is complete.
  • Resolve scheduling conflicts and support efficient office workflows.
  • Prioritize multiple requests while maintaining accuracy in a fast-paced environment.

Business Assistant

9 Years 5 Months
Waterford Center Family Dentistry | 03.2013 - 08.2022
  • Managed high-volume front-office operations.
  • Verified insurance eligibility and maintained accurate records.
  • Processed referrals, insurance claims, and financial transactions.
  • Collaborated with providers, specialists, and insurance representatives.
  • Delivered exceptional customer service while managing multiple priorities.

Education

- Dental Hygiene Program

Valencia College
Coursework in Progress

Dental Assisting - Dental

High Tech Institute | Orlando, FL | 09-2009

Skills

SAP
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
Adobe Acrobat
Calendar & Schedule Coordination
Complex Scheduling
Administrative Support
Data Entry & Record Management
Documentation Management
Customer Service
Insurance Verification
Cross-Functional Collaboration
Organization & Time Management
Problem Solving
HIPAA Compliance
Bilingual (English & Spanish)
Client relationship building
Document management

Languages

Spanish
Native or Bilingual

Timeline

Business Assistant

Dental Care at Avalon Park
08.2022 - CurrentRead More

Business Assistant

Waterford Center Family Dentistry
03.2013 - 08.2022Read More

Valencia College

from Dental Hygiene Program
Read More

High Tech Institute

Dental Assisting from Dental
Read More
LINDA NIEVES