Linda Ortiz
Tacoma,WA
Summary
Committed job seeker with a history of meeting company and departmental needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills along with a passion about facilitating excellent patient care. Detail-oriented, adept at designing and implementing policies and procedures, motivated team builder and supervisor focused on driving team collaboration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Consultant
Sullivan Healthcare Consulting
04.2024 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with staff, management, and senior leadership to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Mentored leadership on growth and building strong team dynamics.
- Implemented best practices to optimize clients'' organizational performance, leading to improved operational efficiency.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Supported clients with business analysis, documentation, and data modeling.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
- Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
- Created monthly forecast templates and resource management allocations for approved projects.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Developed effective improvement plans in alignment with goals and specifications.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Director of Surgical Services
Good Samaritan Hospital
07.2020 - 01.2024
- Responsible for daily operations of Surgery and Sterile Processing Department, 300 FTEs
- Manage productivity of each department, budgets, to hiring, orientation, performance appraisals, promotions, scheduling, counsel and conduct formal discipline of clinical staff
- Collaborate in the development, implementation and expansion of learning opportunities and skill development for all staff.
Director of Surgical Services
The Medical Center of Aurora
02.2017 - 07.2020
- Responsible for daily operations of Surgery and Sterile Processing Department, 80 FTEs (Surgery and Central Sterilizing)
- Manage productivity of each department, budget, to hiring, orientation, performance appraisals, promotions, scheduling, counsel and conduct formal discipline of clinical staff
- Collaborate in the development, implementation and expansion of learning opportunities and skill development for all staff.
Assistant Director of Surgical Services
North Suburban Medical Center
12.2014 - 02.2017
- Responsible for daily operations of Perioperative Services, 60 FTEs (Surgery, Preop, PACU, PAT, GI lab and Central Sterilizing)
- Manage productivity of each department, budget, to hiring, orientation, performance appraisals, promotions, scheduling, counsel and conduct formal discipline of clinical staff
- Collaborate in the development, implementation and expansion of learning opportunities and skill development for all staff.
Assistant Nurse Manager
St. Anthony's Hospital
09.2014 - 12.2014
- Responsible for managing the coordination of all functions within the Perioperative Department
- Manage various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions, scheduling; counsel and conduct formal discipline of clinical staff
- Collaborate in the development, implementation and expansion of learning opportunities and skill development for all staff.
Charge nurse
St. Anthony's Hospital
05.2006 - 09.2014
- Responsible for managing the coordination of all functions within the Perioperative Department
- Manage various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions, scheduling; counsel and conduct formal discipline of clinical staff
- Collaborate in the development, implementation and expansion of learning opportunities and skill development for all staff.
Education
Master of Nursing - Focus Leadership and Management -
Regis University
08.2015
BS of Nursing -
Regis University
05.2001
Associated Degree of Nursing -
Community College of Denver
05.1996
Surgical Technologist Certificate -
Community College of Denver
05.1994
Skills
- Employee Performance Evaluations
- Process Implementation
- Decision-Making
- Financial Reporting Coordination
- Employee Supervision
- Employee Training Program
- Employee Work Scheduling
- Interdepartmental Functions Coordination
- Risk Management
- Financial Operations Oversight
- Critical Thinking
- Employee Recruitment and Hiring
- Patient Education and Counseling
- Performance Metrics
- Staff Supervision
- Organizational Goal Development
- Patient Relations
- Employee Retention Strategies
- Regulatory Requirements
- Quality Control
- Performance Monitoring
- Accreditation Coordination
- Training and Mentoring
- Patient Safety
- HIPAA Guidelines
- Project Oversight
- Emergency Readiness
- Process Improvement
- Patient Advocacy
- Budget Planning
- Resource Allocation
- Project Management
- Project Leadership
- Continuous Improvement
- Processes and procedures
Certification
- BLS – current
- Colorado and Washington nursing license current
Accomplishments
- Created 5 Working Generations, powerpoint presentation, Multicare 11-2022
- co Authored article OR Manager
- Suburban Medical Center, Manager of the year, 2015
Timeline
Consultant
Sullivan Healthcare Consulting
04.2024 - Current
Director of Surgical Services
Good Samaritan Hospital
07.2020 - 01.2024
Director of Surgical Services
The Medical Center of Aurora
02.2017 - 07.2020
Assistant Director of Surgical Services
North Suburban Medical Center
12.2014 - 02.2017
Assistant Nurse Manager
St. Anthony's Hospital
09.2014 - 12.2014
Charge nurse
St. Anthony's Hospital
05.2006 - 09.2014
Master of Nursing - Focus Leadership and Management -
Regis University
BS of Nursing -
Regis University
Associated Degree of Nursing -
Community College of Denver
Surgical Technologist Certificate -
Community College of Denver
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