Compassionate professional with experience in case management, known for exceptional active listening and community outreach skills. Proven ability to educate clients on available resources, ensuring informed decision-making and sustained engagement with services.
Overview
27
27
years of professional experience
Work History
Case Manager
Jefferson County Human Services
Golden, CO
05.1989 - 07.2016
Assessed client needs and developed individualized care plans to ensure appropriate service delivery.
Coordinated communication between clients, families, and healthcare providers to facilitate support services.
Monitored client progress and adjusted care plans as necessary to meet evolving needs.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Educated clients on available resources and programs to enhance self-sufficiency and well-being.
Conducted regular follow-ups with clients to ensure sustained engagement and satisfaction with services provided.
Maintained digital accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.