Linda Ramirez
West Columbia,SC
Summary
Motivated Fraud Analyst touting 2 years of expertise investigating suspicious activity for The Department of Employment and Workforce. Knowledgeable resource committed to finding answers and working with clients and interdepartmental personnel. Promoting exemplary skills in project management, analytics and fraud pattern detection.
Overview
13
13
years of professional experience
Work History
Fraud Analyst
Department of Employment, Workforce
Columbia, SC
08.2020 - Current
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Identify system improvements to forecast and prevent fraudulent activities
- Evaluate the results of fraud models, analyzing employer/claimant filing patterns to improve efficiency and effectiveness of the identification and presence of wrongdoing with tax evasion and improper receipt of benefits paid.
Membership Auditor I
Blue Cross Blue Shield of S.C
Columbia, SC
08.2019 - 03.2020
- Handled all monthly activity reporting.
- Prepared deposits of subscriber payments, handled all payment processing, billing inquiries, member reimbursements, and processed check runs.
- Audited large and complex accounts looking for any discrepancies.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Created plans and communicated deadlines to complete projects on time.
- Learned new skills and applied them to daily tasks to improve efficiency and productivity.
Student
South University
Columbia, SC
02.2018 - 06.2019
- Took time off from work to attend South University.
Accounts Receivables Clerk/Tax Exempt Customer Service Representative
Staples
Columbia
03.2014 - 12.2017
- Post cash received daily to the Oracle AR system.
- Resolved any errors with incoming bank files.
- Correct AR and auto cash application errors by leveraging various research methods to correctly apply payments to open invoices.
- Proved successful working within tight deadlines and a fast-paced atmosphere.
Warehouse Associate
Amazon
09.2013 - 03.2014
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Inspected goods for defects and damages.
- Organized space in the warehouse and performed cleaning duties.
- Identified and notified supervisors of problems that were not resolvable.
- Completed over 100 customer orders each day in a warehouse setting.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval
Assistant Bookkeeper
07.2013 - 10.2013
- Researched financial information discrepancies and documentation to verify accuracy and adhere to established procedures prior to processing
- Assisted bookkeepers in providing support documentation required for audits
- Reduced financial discrepancies through transaction monitoring and management
- Performed data entry, paper filing, and electronic archiving and used 10‐key and other machines and equipment to support office efficiency
- Established or identified prices of goods and tabulated bills using optical price scanners.
- Reviewed account discrepancies and proposed courses of action to minimize losses
Payroll Administrator
G&P Trucking, Inc
11.2007 - 05.2012
- Worked together with payroll manager to process time sheets, garnishees, and other deductions
- Managed payroll data entry and processing for 300 employees to comply with predetermined company guidelines
- Maintained employee privacy and protected payroll operations by keeping all information confidential
- Worked with Human Resources to process new hires
- Cross-trained in Accounts Payable to set up and maintain vendor master files.
- Responded to employee questions and requests for information in a timely and knowledgeable fashion
Education
Bachelor of Business Administration -
06.2019
Associate of Computer Science -
06.2002
Skills
- Communications Strategies
- Fraud Patterns
- Structural Investigations
- Case Analyzation
- Identity Reviews
- Evidence Recording
- Court Testimony
- Fraud and Anomaly Analysis
- Account Information Review
- LexisNexis Accurint
- Fraud detection
- Types of fraud
Timeline
Fraud Analyst - Department of Employment, Workforce
08.2020 - Current
Membership Auditor I - Blue Cross Blue Shield of S.C
08.2019 - 03.2020
Student - South University
02.2018 - 06.2019
Accounts Receivables Clerk/Tax Exempt Customer Service Representative - Staples
03.2014 - 12.2017
Warehouse Associate - Amazon
09.2013 - 03.2014
Assistant Bookkeeper -
07.2013 - 10.2013
Payroll Administrator - G&P Trucking, Inc
11.2007 - 05.2012
South University - Bachelor of Business Administration,
Denmark Technical College - Associate of Computer Science,
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