LINDA RAMIREZ
Dalton,GA
Summary
To get started right away and start as soon as possible
Overview
4
4
years of professional experience
1
1
Certification
Work History
Engineered
Engineered Floors
Dalton, GA
03.2024 - 10.2024
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
Team Leader
Chick-fil-a
Dalton
07.2022 - 03.2024
- Here at Chick-fil-A started off as a team member and then graduated to team leader and my job involved running different positions in the kitchen plus training all the new hires
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
Crew Lead
Krystal
Dalton, GA
07.2020 - 07.2022
- Was a crew member when I started then got promoted to crew lead, my job consisted of running the drive-thru and the kitchen making sure everything was running smoothly
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Organized crew placement per job function when assigning work.
- Monitored task completion to meet company standards for performance.
- Mentored newly hired crew members to prepare each for job roles.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High school diploma -
05.2022
Skills
- FLUENT IN SPANISH AND ENGLISH
- Experience in leadership
- Team Leadership
- Time management abilities
- Multitasking
- Customer Relationship
- Excel
- PowerPoint
- Word
- Data input
- Data reporting
- Child care
- Computer skills
- Classroom organization
- Child assessment
- Customer service
- Loves children
- Classroom management
- Child safety
- Emotionally supportive
- Efficient under pressure
Awardsandacknowledgements
- Graduated high school as the salutatorian
- Graduated High School as top 3 out of my whole class
- Obtained an award for having A's and B's
Certification
- GACE Paraprofessional certification
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Engineered
Engineered Floors
03.2024 - 10.2024
Team Leader
Chick-fil-a
07.2022 - 03.2024
Crew Lead
Krystal
07.2020 - 07.2022